KreditBee - Campaign Manager - Debt Recovery

Job Responsibilities:

• Develop and execute communication strategies for debt recovery campaigns.
• Optimize costs effectively while maintaining high-quality communication.
• Ensure excellent and regionally sensitive communication to address the diverse linguistic customers.
• Streamline SMS, What's App, and IVR communication channels and tailor them according to product & process requirements.
• Use a street-smart approach to engage and connect with customers effectively.
• Collaborate with cross-functional teams, including operations and compliance, to ensure campaign success.

Qualifications:

• MBA degree is a plus.
• Willing to consider candidates from Tier 1 and Tier 2 colleges.
• Proven experience in campaign management, preferably in the financial or debt recovery industry.
• Excellent communication and writing skills.
• In-depth knowledge of regional sentiments and languages across India.
• Strong analytical and problem-solving skills.
• Ability to work independently and within a team.
• Results-driven and detail-oriented.

Benefits:

• Competitive salary and performance-based incentives.
• Growth opportunities within a rapidly expanding company.
• Supportive and collaborative work environment.