Air Logistics Healthcare Operational Care Specialist

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As an Air Freight Export Specialist, you will be responsible for managing shipments end-to-end, working closely with internal teams, customers, carriers and other external stakeholders to ensure smooth and timely shipment execution.

How you create impact

• Manage end-to-end Air Freight Export shipments, including planning, execution, documentation and operational coordination.
• Ensure high-quality shipment management and deliver excellent customer experiences.
• Coordinate with Customer Care Locations (CCL), Revenue Care Centres (RCC), Sales, Systems & Process teams and other stakeholders.
• Build and maintain strong relationships with airline carriers and suppliers.
• Coordinate with carriers and other partners to ensure smooth shipment execution and timely movement.
• Support pricing and quotation preparation where required.
• Ensure relevant operational information and knowledge is effectively shared across teams.
• Identify and drive continuous process improvements to enhance productivity, cost effectiveness and service quality.
• Support preparation for and participation in internal and external audits, including requirements related to KN PharmaChain certification.
• Ensure adherence to business processes, customer requirements and applicable customs procedures.
• Contribute towards achieving financial targets and strategic business objectives.

What we would like you to bring

• 3-5 years of relevant experience in Air Freight Export operations or a similar role.
• Strong end-to-end Air Freight operational knowledge.
• Good understanding of:
  
  • Airline/carrier operations and contacts
  • Shipment planning and execution
  • Export documentation
  • Customs processes
  • Healthcare & Pharmaceutical logistics
• Strong understanding of business processes and operational workflows.
• Excellent communication and stakeholder management skills.
• Strong sense of ownership, accountability and attention to detail.
• DG Certification would be an added advantage.
• Category 6 certification / knowledge in Healthcare & Pharma is preferred.
• Experience within Healthcare, Pharmaceutical, Aid & Relief logistics will be highly valued.

Whats in it for you

At Kuehne+Nagel, youll be part of a global logistics leader that believes in creating real impact-on business, on customers, and on careers. Heres what you can look forward to:

• Global Exposure: Step into a world of international opportunities with a presence in 100+ countries.
• People-Centric Culture: Join a team where your voice matters and people genuinely care.
• Learning & Development: Grow with us-personally and professionally-through world-class training and career pathways.
• Innovation & Sustainability: Be part of a future-focused company driving real change in logistics and the planet.
• Rewards & Recognition: Get rewarded for your passion, performance, and potential.
• Stability with Agility: Enjoy the best of both worlds-a trusted global brand with a startup spirit.