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Job Description
Greetings from KVC Consultants LTD.
We are hiring Customer Support Executives (Voice / Chat / Technical Support) for a reputed organization based in Navi Mumbai. This opportunity is suitable for candidates seeking stable career growth in the customer support domain with immediate joining.
Location: Ghansoli, Navi Mumbai
Mode: Work From Office (WFO)
Joining: Immediate to 15days preferred
Experience Required:
0 to 4 Years
Key Roles & Responsibilities:
- Handle inbound and outbound customer interactions via voice and/or chat support
- Resolve customer concerns efficiently while ensuring a positive customer experience
- Provide basic to intermediate technical support and troubleshooting as per process requirements
- Maintain accurate records of customer interactions in internal systems
- Follow standard operating procedures, quality guidelines, and compliance policies
- Escalate complex issues to the appropriate teams when required
- Meet defined performance metrics including quality, productivity, and customer satisfaction
Eligibility Criteria:
- Graduate preferred / Undergraduate candidates can apply
- 04 years of experience in Customer Support (Voice / Chat / Technical Support)
- Good communication skills in English
- Basic technical knowledge preferred for technical support profiles
- Candidates must be Navi Mumbaibased, as interview rounds will be conducted in-office
Compensation & Benefits:
- Salary: Up to 30,000 (In-hand), depending on experience and interview performance, 30% hike in last salary
- Professional work environment with structured training and growth opportunities
Looking to get Placed? Try our Placement Guarantee Plan
Additional Notes:
- This is an office-based role in Navi Mumbai
- Candidates available for immediate or short notice joining will be given preference
Interested candidates are requested to apply at the earliest.
Shortlisted candidates will be contacted for interview scheduling.
## NO PLACEMENT CHARGES
## DIRECT INTERVIEW
## IMMEDIATE JOINING
Thanks and Regards
H.R Team
KVC CONSULTANTS LTD
Skills
Customer ServiceBfsiEnglishCustomer SupportBPOInbound ProcessFront OfficeTelesalesCustomer SupportTechnical SupportCustomer SatisfactionIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
Important dates & deadlines?
Application Deadline
02 May 26, 04:41 PM IST
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