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Job Description
Greetings from KVC Consultants LTD.
We are hiring Customer Support Executives (Voice / Chat / Technical Support) for a reputed organization based in Navi Mumbai. This opportunity is suitable for candidates seeking stable career growth in the customer support domain with immediate joining.
Location: Ghansoli, Navi Mumbai
Mode: Work From Office (WFO)
Joining: Immediate to 15days preferred
Experience Required:
0 to 4 Years
Key Roles & Responsibilities:
- Handle inbound and outbound customer interactions via voice and/or chat support
- Resolve customer concerns efficiently while ensuring a positive customer experience
- Provide basic to intermediate technical support and troubleshooting as per process requirements
- Maintain accurate records of customer interactions in internal systems
- Follow standard operating procedures, quality guidelines, and compliance policies
- Escalate complex issues to the appropriate teams when required
- Meet defined performance metrics including quality, productivity, and customer satisfaction
Eligibility Criteria:
- Graduate preferred / Undergraduate candidates can apply
- 04 years of experience in Customer Support (Voice / Chat / Technical Support)
- Good communication skills in English
- Basic technical knowledge preferred for technical support profiles
- Candidates must be Navi Mumbaibased, as interview rounds will be conducted in-office
Compensation & Benefits:
- Salary: Up to 30,000 (In-hand), depending on experience and interview performance, 30% hike in last salary
- Professional work environment with structured training and growth opportunities
Additional Notes:
- This is an office-based role in Navi Mumbai
- Candidates available for immediate or short notice joining will be given preference
Interested candidates are requested to apply at the earliest.
Shortlisted candidates will be contacted for interview scheduling.
## NO PLACEMENT CHARGES
## DIRECT INTERVIEW
## IMMEDIATE JOINING
Thanks and Regards
H.R Team
KVC CONSULTANTS LTD
Skills
Customer ServiceBfsiEnglishCustomer SupportBPOInbound ProcessFront OfficeTelesalesCustomer SupportTechnical SupportCustomer SatisfactionIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
KVC CONSULTANTS LTD headquartered in Lucknow is a leading end-to-end human resource service company in India which provides temporary, permanent
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