Day Shift In Navi Mumbai - Salary Upto 3.6LPA

Department Icon Operations Maintenance & Support
Posted: 7 months ago
0-5 years
Navi Mumbai
Operations Maintenance & Support
work from office
Full Time

Posted: 7 months ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

Greetings from KVC Consultants LTD.


We are hiring Customer Support Executives (Voice / Chat / Technical Support) for a reputed organization based in Navi Mumbai. This opportunity is suitable for candidates seeking stable career growth in the customer support domain with immediate joining.


Location: Ghansoli, Navi Mumbai

Mode: Work From Office (WFO)

Joining: Immediate to 15days preferred


Experience Required:

0 to 4 Years


Key Roles & Responsibilities:

  • Handle inbound and outbound customer interactions via voice and/or chat support
  • Resolve customer concerns efficiently while ensuring a positive customer experience
  • Provide basic to intermediate technical support and troubleshooting as per process requirements
  • Maintain accurate records of customer interactions in internal systems
  • Follow standard operating procedures, quality guidelines, and compliance policies
  • Escalate complex issues to the appropriate teams when required
  • Meet defined performance metrics including quality, productivity, and customer satisfaction

Eligibility Criteria:


  • Graduate preferred / Undergraduate candidates can apply
  • 04 years of experience in Customer Support (Voice / Chat / Technical Support)
  • Good communication skills in English
  • Basic technical knowledge preferred for technical support profiles
  • Candidates must be Navi Mumbaibased, as interview rounds will be conducted in-office

Compensation & Benefits:

  • Salary: Up to 30,000 (In-hand), depending on experience and interview performance, 30% hike in last salary
  • Professional work environment with structured training and growth opportunities

Additional Notes:

  • This is an office-based role in Navi Mumbai
  • Candidates available for immediate or short notice joining will be given preference

Interested candidates are requested to apply at the earliest.


Shortlisted candidates will be contacted for interview scheduling.


## NO PLACEMENT CHARGES

## DIRECT INTERVIEW

## IMMEDIATE JOINING


Thanks and Regards

H.R Team

KVC CONSULTANTS LTD

Skills

Customer ServiceBfsiEnglishCustomer SupportBPOInbound ProcessFront OfficeTelesalesCustomer SupportTechnical SupportCustomer Satisfaction

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About Company

KVC CONSULTANTS LTD headquartered in Lucknow is a leading end-to-end human resource service company in India which provides temporary, permanent

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