L'Oreal - CIO's Office & Transformation Manager

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We are looking for a dynamic manager to join the CIO Office and Transformation team with strong analytical skills and executive presence. This role is hands-on running governance forums, preparing content, capturing decisions, and driving actions through to completion. The individual must be nimble and agile, able to adapt quickly in a fast-changing environment, and comfortable working in ambiguity while still delivering clarity to leadership.

Success in this role means not only ensuring structured governance and disciplined execution of IT programmes, but also inspiring confidence through transparent reporting, impactful dashboards, and compelling presentations that support executive decision-making. Acting as a change champion, the manager will actively lead adoption of transformation initiatives and reinforce accountability across the organization.

Governance Framework:

• Manage governance forums: Organize and facilitate governance meetings, prepare agendas, capture discussions, and ensure decisions are translated into clear actions.
• Prepare governance materials: Develop and circulate reports, dashboards, and updates that enable effective decision-making during governance sessions.
• Track and close actions: Maintain logs of agreed actions, monitor progress, and follow up with stakeholders to drive timely completion.
• Apply governance standards: Work closely with cross-functional teams to embed governance processes and ensure compliance with organizational policies.

Monitoring & Execution:

• Monitor programme delivery: Maintain programme and project progress, risks, dependencies.
• Ensure execution discipline: Drive timely delivery of initiatives, proactively escalating issues to leadership when required.
• Provide CIO visibility: Consolidate HUB activities into a comprehensive view for CIO leadership.

Communication & Reporting:

• Deliver executive reporting: Oversee the preparation of CIO updates, reports, and leadership packs.
• Simplify complex data: Translate programme metrics into clear, actionable insights for senior stakeholders.
• Align communications: Ensure consistent and coordinated messaging across Domains, Zones, and leadership.

Cross-Functional Collaboration:

• Align organizational priorities: Partner with Domains, Zones, and CIO teams to synchronize objectives and execution.
• Coordinate HUB governance: Serve as the central point of coordination for governance activities across the HUB.

Dashboard & Presentation Excellence:

• Develop executive packs: Create polished, executive-ready presentations in PowerPoint that clearly communicate programme insights and support leadership decision-making.
• Design dashboards: Build and maintain impactful dashboards using Power BI, Excel, and other tools to provide transparent visibility of programme performance.
• Refine reporting formats: Continuously improve reporting templates and standards to enhance clarity, consistency, and effectiveness in leadership communication.

Change Management:

• Champion organizational change: Act as the change champion, promoting adoption of new ways of working and reinforcing the case for transformation.
• Drive stakeholder engagement: Build commitment and alignment across teams to ensure successful implementation of change initiatives.

Continuous Improvement:

• Champion process improvement: Identify and implement opportunities to strengthen governance practices and elevate reporting standards.
• Introduce automation and efficiency improvements in monitoring and reporting.

Profile Requirements:

• Proven expertise in Programme & Project Governance and PMO practices.
• Strong experience in Monitoring & Reporting Tools (Power BI, Excel, PowerPoint).
• Excellent Analytical Skills to interpret programme data and provide actionable insights.
• Strong Communication Skills for engaging stakeholders and preparing executive-level reports.
• Demonstrated ability to Collaborate Across Functions and influence without direct authority.
• Experience in preparing Executive Dashboards and presentations that drive leadership decisions.
• 6-11 years of experience in programme/project governance, ideally within Chief of Staff Office or enterprise-level IT functions as a manager.