Sales Manager - Delhi NCR

SECTION III: KEY RESPONSIBILITIES/ ACCOUNTABILITIES

Financial / Functional Perspective

• Order booking for the project through the team
• Sales revenue achievement through team performance
• Adherence to budgeted time for selling
• Sales collections
• To follow up on outstanding collections data and guide team for closure

Customer Perspective

• Responsiveness to customer queries and issues including escalations
• To proactively contact potential customers to promote the project
• To promptly respond on sales enquires so as to maximize sales conversions
• To develop relations with existing & new key customers (E.g. Corporates, HNI Clients)
• To ensure after sales support to the customers at the project through coordination with team

Internal Process Perspective

• To participate in conceptualization & launch of sales initiatives to maximize order booking for the project
• To consistently evaluate market trends and competitor moves to protect existing sales and maximize future sales opportunities
• To ensure generation of leads through calls, references etc and monitor team lead generation efforts
• To coordinate with other functions viz. Sales Admin, Engineering, Legal on customer queries
• To maintain relationships with Partners (brokers/ property consultants) to ensure market penetration in the region
• To be involved in negotiating deals with customers especially key / high-value deals
• To maintain accurate and timely data related to the project sales and existing / potential customers and review team MIS
• To ensure effective implementation of Marketing initiatives to drive sales for the project
• To liaise with centralized Marketing team for all communication (viz. brochures, mailers, pictures) related to the project
• To track competitor movements in the location and strategies for their properties and communicate the market intelligence
• To visit the project site on a regular basis

Learning & Growth / Developmental Perspective

• Keep abreast of developments in the area
• Manage the team effectively by coaching, mentoring, provide periodic feedback and exposure to enhance learning
• To share best practices within the project/ region
• To continuously track changing trends, customer requirements & feedback and conveying the same to the Project Sales Head