Student Admission Counsellor (PRIME)

We are seeking a highly motivated and results driven Student admission counsellor to join our team at Lead IAS Academy. You will play a crucial role in promoting our IAS coaching programs to prospective students, generating leads, and driving sales growth. If you have a strong background in UPSC and excellent communication skills, we encourage you to apply.

Key Skills And Responsibilities

• Inbound Calls: Handle incoming calls from customers, responding to queries and providing support.
• Outbound Calls: Make outbound calls to leads (provided by the institution) to promote products/services and generate sales.
• Data Management:Accurately update customer information, lead stages, admission counts, other relevant details.
• Team Player: Collaborate with colleagues to achieve sales targets, share best practices, and support team members.
• Problem-Solving: Resolve customer complaints and issues in a timely and professional manner.
• Adaptability: Adapt to changing sales scripts, products, and processes, ensuring seamless execution.
• Active Listening: Listen attentively to customers, understanding their needs and concerns to provide personalized solutions.

• Excellent Communication Skills: Clear, concise, and persuasive communication.
• Strong Interpersonal Skills: Ability to build rapport with customers and colleagues.
• Positive Attitude: Friendly, enthusiastic, and motivated demeanor.
• Resilience: Ability to handle rejection, criticism, and challenging customers.
• Time Management: Effective prioritization and organization to meet sales targets.

• Product Knowledge: Familiarity with products/services to effectively promote and answer questions.
• Sales Skills: Ability to persuade, negotiate, and close deals.
• Active Listening: Attentive listening to understand customer needs and concerns.
• Problem-Solving: Ability to resolve customer complaints and issues.
• Adaptability: Willingness to adapt to changing sales scripts, products, and processes.

Skills: sales,sales skills,data management,resolve,management,adaptability,interpersonal skills,excellent communication skills,positive attitude,time management,active listening,strong interpersonal skills,resilience,problem-solving,communication skills,product knowledge