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Job Description
Lokmat Bhakti E-commerce is looking for a Operations & Customer Support Executive to support backend operations and ensure a seamless customer experience.
Location - Mahape, Navi Mumbai
Responsibilities
- Manage order tracking and delivery coordination
- Handle customer queries via WhatsApp and calls
- Coordinate with vendors and courier partners
- Assist with returns, refunds, and issue resolution
- Maintain operational records and reports
- Ensure timely resolution of customer concerns
Skills Required
- Good communication skills in Marathi and English
- Strong organizational and coordination abilities
- Basic knowledge of Excel/Google Sheets
- Attention to detail
- Ability to manage multiple tasks efficiently
- Customer-focused approach
Experience
- 0–2 years of experience in customer support, operations, or a similar role
- Freshers with excellent communication skills may also apply
- Salary
- Up to ₹25,000 per month
- Interested candidates can apply or mail your cvs to [HIDDEN TEXT],
Skills
Customer SupportBackend OperationsOperationsDeliveryIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
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