Head Of US Sales Operations

Your key responsibilities will include:

• Establishing and expanding a 200+ seat US sales operation from scratch.
• Providing leadership to managers, trainers, QA specialists, and WFM teams to maintain consistent performance levels.
• Taking ownership of the full sales funnel, from lead response to onboarding and retention.
• Implementing top-notch global tools such as Salesforce, HubSpot, Five9, Genesys, NICE, ServiceTitan, Workiz, Zendesk, and Freshdesk.
• Developing and executing comprehensive training programs, including V&A, compliance, sales coaching, and AI-driven performance systems.
• Collaborating with US leadership teams, participating in MBRs/QBRs, and delivering tangible ROI results.

We are seeking a candidate who possesses:

• 12-18 years of leadership experience in US-facing sales operations.
• A track record of successfully scaling operations of 200+ seats while maintaining consistent ROI.
• Proficiency in CRM systems, dialers, QA processes, and global compliance standards.
• Excellent communication skills, cultural awareness, and a data-driven approach to decision-making.
• The ability to inspire and motivate teams while establishing scalable systems for long-term success.

Join us in building something iconic, where you can make a significant impact and contribute to a dynamic and innovative work environment.,