Lotus Interworks - Partner - Customer Success - IIM/XLRI/ISB

• Job Title: Senior Partner - Customer Success
• Timings: 7am to 4pm PST - US Timings (Subject to business need)
• Location: Remote
• Employment Type: Full-time
• Overview

We are seeking a dynamic Senior Partner - Customer Success to join our team at Simplia Inc., a leading digital ad agency. The ideal candidate will have a strong background in sales and support within the digital advertising industry, with a focus on meeting the holistic business needs of our clients.

Responsibilities

• Engage with clients to understand their advertising requirements and objectives.
• Foster and maintain strong relationships with clients and the advertising agency to ensure effective communication and collaboration.
• Act as a liaison between clients and internal teams to ensure client needs are met efficiently and effectively.
• Provide strategic insights and recommendations to clients to enhance their advertising strategies and campaigns.
• Stay updated on industry trends and best practices to provide informed recommendations to clients.

Requirements

• 5-7 years of proven experience in sales and customer success/support within the digital advertising industry.
• Strong communication and interpersonal skills with client-facing experience.
• Ability to understand and articulate client needs and objectives.
• Excellent organizational and time management abilities.
• Analytical mindset with the ability to interpret data and derive actionable insights.
• Proactive and self-motivated with the ability to thrive in a fast-paced environment.
• Educational Qualification: MBA/PGDM from top-tier institutions such as IIMs, ISB, XLRI, SPJIMR, or equivalent global business schools preferred.

• Why Join Us?
• If you're ready to take your customer success career to the next level and make a significant impact in the AI-driven lead generation space, we want to hear from you!
• Apply now and join us in shaping the future of AI-powered sales and marketing solutions.
• Simplia Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
• Do you want me to also make a shorter LinkedIn job post version of this (crisp, eye-catching with bullet points) to attract candidates quickly?