Product Manager,_Content Platforms

About Lowe’s
Lowes Companies, Inc. (NYSE: LOW) is a FORTUNEregistered 50 home improvement company serving approximately 17 million customer transactions a week in the U.S. With total fiscal year 2022 sales of over $97 billion, approximately $92 billion of sales were generated in the U.S., where Lowes operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowes supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.
For more information, visit Lowes.com.
About Lowe’s India
At Lowes India, we are the enablers who help create an engaging customer experience for our $97 billion home improvement business at Lowes. Our 4000+ associates work across technology, analytics, business operations, finance & accounting, product management, and shared services. We leverage new technologies and find innovative methods to ensure that Lowes has a competitive edge in the market.
To know more about Lowes India, visit Lowes.co.in
About The Team
Our team creates advanced systems for handling content in businesses. We make it easier to create, manage, and share content and digital files. We focus on making content consistent, reusable, and personalized. Our work goes beyond just our team we also collaborate with customers, stores, and external agencies. Come join us and be part of changing how content is made and shared across different platforms.
Job Summary
The Product Manager owns the vision and strategy, roadmap, and feature definition for individual products within a product group. Responsibilities include writing stories to define outcomes and product requirements as well as planning and managing product features through the product development process. This role manages the product backlog while prioritizing work and making product-related decisions based on the needs and expectations of customers and stakeholders. Although this role is responsible for end-to-end delivery of products, which includes managing the product backlog and prioritizing work for the team, more day-to-day focus is placed on identifying key gaps in product features, capturing product requirements, and defining outcomes or Objectives and Key Results (OKRs).
The individual in this role identifies and manages projects independently while working closely with both internal and external partners.
Roles & Responsibilities

• Defines the product and identifies gaps and customer needs by creating vision, strategy and requirements documents for a product; utilizing available studies (market research, internal) and competitive analysis to identify customer needs; performing experiments to uncover additional customer value; identifying relevant components of a competitive analysis and organizes in-person customer research to build product roadmaps.
• Develops and manages the product roadmap, demonstrating expertise at the product level, building partnerships with relevant stakeholder teams, and making trade-off decisions for a product
• Leads the product planning process by developing requirements documents (user stories with acceptance criteria, use cases) for product or product release; working closely with UX to lead the design of the user experience of a product; and determining release goals, prioritization, implementation, and iteration plans for a product
• Leads the development process by reviewing demos with the technology team and validating acceptance criteria for the product; and tracking development work and identifying bugs at a product level
• Leads product launch by working with relevant stakeholders to develop launch and go-to-market plans for a product, identifying issues and blockers that may delay the launch or impede the success of a product, and presenting alternatives to leadership
• Manages scaled launches in collaboration with stakeholders
• Tracks and reports on product launch metrics, utilizing feedback to drive associated actions and product iteration; contributes to post-launch reviews and drives incorporation of feedback in future product releases
• Represents team in product-level discussions with internal and external stakeholders; uses data analysis to address complex and ambiguous problems that may involve multiple stakeholder teams
• Works with relevant internal and external stakeholders to identify and prioritize product-level customer issues and customer experience gaps; uses findings to determine short and medium-term risk and opportunities for the product and drive further customer adoption
• Uses analytics to monitor product OKRs and ensure success metrics are being met; identifies opportunities for testing and product enhancements based on results
• Attends all business reviews, supplying product/feature results as necessary; provides input into business cases when new products/features are being developed
• Maintains a prioritized product backlog based on defined business value, aligning with Product
• Strategy and resource capacity; uses data and analytics to prioritize the product backlog appropriately
• Reviews and approves large requirements (Epics) and smaller requirements (Stories) based on product/feature strategy
• Aligns efforts across product teams, prioritizing as necessary, and driving/facilitating execution to maintain focus and appropriate momentum
• Builds and leverages solid working relationships with business and product stakeholders, other Product Managers, user experience and technology teams to facilitate successful product implementation
• Provides UX/UI approval for the assigned product
• Provides direction to cross-functional teams, including engineering teams and business functions, communicating the product roadmap and keeping everyone informed of updates
• Works closely with Learning & Development, Operations, Merchandising, Marketing, Application/Services Vendors and numerous other internal
  

Years Of Experience

• 2 to 5 years of experience in Product Management.
  

Education Qualification & Certifications

• Bachelors Degree in Business, Marketing, Engineering, Communications, or related field (or equivalent work experience in a related field)

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• Masters Degree in Business Administration or similar advanced degree
• CSPO Certification
  

Skill Set Required

• Agile Development - Knowledge of and ability to utilize formal agile methodologies, disciplines, practices and techniques for the delivery of new and enhanced applications.
• Business Case Development - The ability to develop effective, data-driven business cases that capture both quantitative and qualitative characteristics of a proposed project or initiative.
• Requirements Gathering & Analysis - Knowledge of and ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project.
• Product Design and Development - Knowledge of and ability to design, build, and develop a new product, technology, or service from concept through to production.
• Modeling Data, Process, Events, Objects - Knowledge of and the ability to use tools and techniques for analyzing and documenting logical relationships among data, processes or events.
• Collaborate - Building partnerships and working collaboratively with others to meet shared objectives.
• Instill Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Manage Stakeholders - Anticipating and balancing the needs of multiple stakeholders.
• Plan and Align - Planning and prioritizing work to meet commitments aligned with organizational goals.
• Solve Complex Problems - Making sense of complex, high quantity, and sometimes contradictory
• information to effectively solve problems.
  

Lowes is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.