Executive - HR Shared Services

To engage with positively influence the joining propensity of future joiners for LTM through the medium of calls emails and textsTo be genuinely excited to help offered talent To be patient empathetic and passionately communicative Would love to talk and understand the value of good communication skills Should put themselves in their talents shoes and advocate for them when necessaryTalent feedback is priceless and these L2 can gather that for usProblemsolving also comes naturally to the L2 specialistsThey are confident at troubleshooting and investigate if they dont have enough information to answer talents questions or resolve complaintsMake receive large amounts of phone callsMultitask with emails texts alongside phone calls with Future joiners for LTMGuide them through the process of completing the necessary links for preonboarding formalitiesMust demonstrate the ability to work seamlessly with various teams to facilitate a smooth onboarding process for the candidateIdentify and assess talents needs to achieve satisfaction and therefore high propensity of them joining LTMBuild sustainable relationships and trust with talents through open and interactive communicationProvide accurate valid and complete information by using the various resources made available to themMeet the desired SLAs metrics defined and strategized with them by their respective supervisorsHandle talents complaints provide appropriate solutions and alternatives within the time limits follow up to ensure joiningMake records of interactions on the internal CRM systemFollow procedures guidelines and policies set forth by LTMShould be able to work on all 3540 joiners a week which must be closed through proactive planning and timely candidate engagement