Principal Director - Account Management

Lead strategic account management and drive business development initiatives to achieve sustained growth and client satisfaction

Drive the overall account management strategy to maintain and expand relationships with key clients Develop and implement business development plans to identify and capitalize on new market opportunities Collaborate with crossfunctional teams to ensure alignment of sales strategies and client objectives Analyze market trends and competitor activities to inform strategic decisionmaking Mentor and guide senior sales and account management professionals to enhance team performance Represent the organization at industry events and client meetings to strengthen brand presence Oversee contract negotiations and ensure compliance with company policies and client requirements

• Roles and Responsibilities
• Lead and manage largescale accounts ensuring high levels of client satisfaction and retention
• Identify and pursue new business opportunities to achieve revenue targets
• Build and maintain strong longlasting client relationships through effective communication and trust
• Collaborate with executive leadership to develop strategic plans for business growth
• Monitor account performance metrics and implement improvements where necessary
• Drive crossselling and upselling initiatives to maximize account potential

Provide leadership and direction to account management teams fostering a culture of excellence and accountability