Customer Service Executive

Department Icon Operations Maintenance & Support
85+ Applicants
Posted: 4 weeks ago
0-1 years
Hyderabad / Secunderabad, Telangana, Telangana
work from office

Posted: 4 weeks ago
|
Applicants: 85+
Job Description
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Job Description

Hiring: Customer Support Executive Voice Process
Looking for a stable career in Customer Support This opportunity is for you!
Position
Customer Support Executive Inbound Voice Process
Who Can Apply
  • Graduates Freshers are welcome!
  • 6 months1 year experience in voice/customer support preferred
  • Excellent communication in English Hindi
  • Regional language proficiency is an added advantage
  • Basic computer MS Office knowledge
  • SVAR Score: 50+
Salary Benefits
  • Freshers: 16,200 CTC | 15,700 Take Home (NATS)
  • Experienced: 23,000 CTC | 17,500 Take Home
  • Two-way cab facility OR 2,000 transport allowance
  • 6 working days + 1 rotational week off
Job Responsibilities
  • Handle inbound customer calls professionally.
  • Assist customers with banking-related queries and services.
  • Understand customer concerns and provide appropriate solutions.
  • Troubleshoot issues and escalate when required.
  • Process transactions and maintain accurate records.
  • Identify customer needs and recommend relevant products/services.
  • Deliver an excellent customer experience on every call.
What Were Looking For
Good communication in Hindi + Customer-handling skills + Positive attitude = Perfect Fit!
We are looking for candidates who are patient, confident, customer-focused, and comfortable handling voice interactions.
Not Eligible
  • Intermediate/12th pass candidates
  • Candidates awaiting graduation results
  • Candidates currently pursuing higher education
  • B.Pharmacy students
Freshers with good communication skills are encouraged to apply!
This job is provided by Shine.com

Skills

Customer SupportVoice ProcessCustomer Service

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About Company

Lyros Technologies Pvt Ltd is a CMMI Level 3 company providing IT services, software development, and digital solutions.

Important dates & deadlines?

Application Deadline

10 Nov 26, 06:37 PM IST

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