An AI agent that applies to roles like this on employers' own sites. 25 applications free, no card needed.
Job Description
- Job Title: Customer Support Executive (International Voice Process)
- Company: Leading MNC
- Location: Jaipur (Mansarovar)
- Salary: 25,000 – 35,000 CTC + Possible Incentives + Travel allowance OR Cabs
- Shift: Rotational / Night Shift
- Working Days: 5.5 Days
- Job Overview
We are hiring Customer Support Executives for an International Voice Process (US-based clients ). The role involves handling customer queries over calls and delivering a high-quality customer experience while meeting performance metrics.
Key Responsibilities
- Handle inbound customer calls for international clients
- Resolve queries related to orders, payments, returns, and services
- Provide accurate information and quick resolutions
- Maintain proper documentation of customer interactions
- Meet quality, compliance, and productivity KPIs
- Ensure high customer satisfaction at every interaction
Eligibility Criteria
- Qualification: Undergraduate / Graduate (any stream)
- Experience: Minimum 6 months in International BPO (Voice) OR Extremely good fresher
- Communication: Excellent English (mandatory)
- Comfortable with night shifts & rotational offs
- Immediate joiners preferred
Perks & Benefits
- Night shift allowance (for males)
- Cab facility for females
- PF, ESI & other benefits
- Growth in international BPO domain
Skills
Customer SupportCustomer SatisfactionInternational Voice ProcessBpoVoice ProcessIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
Similar Jobs
View all
New Operations Maintenance & Support roles in Jaipur.
One email a day. Unsubscribe any time.
