Head Quality MTBD CE

Responsibilities & Key Deliverables

Ensure that the Quality Vision, Mission and Policy is effectively deployed across the plants by providing appropriate resources and thereby structuring quality system, product and process audit. Establish, institutionalize structured process to capture the voice of customers through dealers and customer care for Product Quality and Reliability improvement and ensure that it is deployed through appropriate initiatives, goals and mentoring. Ensures that product meets/exceeds the outgoing product quality and consistently meets the critical parameter in line with the product attribute leadership (PALs) through use of appropriate statistical tools. Ensures to get the priorities right for the product improvement by effectively coordinating with:. PVT - for Product Quality and Reliability Improvement. SQE - for Supplier Quality Improvement. Ensure that the product is at par or better than the benchmark in terms of product and process parameters. Ensure the deployment of quality management system defined in MQS through structured product, process and component audit. Takes the lead in organizing periodic management reviews with the service management to provide updates on the progress as against the quality initiatives/goals and ensure timely escalations and PDCA. Provide functional guidance to the quality assurance team in terms of enhancing quality functional excellence and ensure that a structured problem solving approach is being followed to improve the effectiveness and efficiency

Quality managers typically supervise a team of employees, often guiding them and training them to implement the right strategies for quality control. Delegate tasks effectively, oversee performance and identify issues related to productivity. Prioritising tasks, allocating resources and conducting audits

Preferred Industries

Electrical

Education Qualification

Bachelor of Engineering in Electrical; Bachelor of Engineering in Automobile; Diploma in Engineering; Bachelors of Technology

General Experience

15+ years in Quality Assurance in Passenger Car and Small Commercial Vehicle segment

Critical Experience

Exposure in Quality Management System deployment through structured product, process and Component Audit at PU/Plant level.Experience of Quality Assurance function and Exposure to manufacturing processes.Prior experience of handling CQA Head role for large plant like Nashik/ Chakan.Prior experience first time right launches in automotive passenger/commercial vehicle segments or Powertrain products.Experience of leading a medium to large sized team

Mahindra Leadership Competencies

• Strategic Business Orientation_Business Perspective
• Strategic Business Orientation_Anticipating and Leveraging Business Opportunities
• Strategic Business Orientation_Strategic Foresight
• Strategic Business Orientation_Global mind-set
• Leadership through Sustainability_Strategize around,Sustainability Drivers
• Leadership through Sustainability_Frugal mind set
• Leadership through Sustainability_Stakeholder focus
• Leadership through Sustainability_Triple Bottom Line Sensitivity
• Customer Focus_Customer Sensitivity
• Customer Focus_Customer Delight
• Customer Focus_Service Orientation
• Innovation Led Transformation _Idea Orientation
• Innovation Led Transformation _Change catalyst
• Innovation Led Transformation _Risk Taking with Responsibility
• Result Orientation with Execution Excellence_Effective Project Management
• Result Orientation with Execution Excellence_Passion for Quality
• Result Orientation with Execution Excellence_Accountability for results
• Result Orientation with Execution Excellence_Agility with discipline
• Leveraging Human Capital_Exponential synergy
• Leveraging Human Capital_Team development
• Leveraging Human Capital_Entrepreneurial engagement
• Leveraging Human Capital_Appreciating diversity
• Weaving Passion and Energy at Work_Being Passionate about work
• Weaving Passion and Energy at Work_Working without Barriers
• Weaving Passion and Energy at Work_Blending Fun with work
• Weaving Passion and Energy at Work_Learning from Failures

System Generated Core Skills

• Analytical Thinking
• Business Analytics
• Quality Assurance (QA)
• Total Quality Management (TQM)
• Resource Management
• Product Audit
• Quality System
• Auditing
• Process Design & Implementation
• Reliability Improvement
• Project Management
• Statistical Analysis
• Supplier Quality Management (SQM)
• Quality Control
• Quality Management System (QMS)
• Continuous Process Improvement
• Process Knowledge - Manufacturing
• Automotive Technology
• Six Sigma
• Cost Benefit Analysis
• ISO - Quality Management
• Process Knowledge - MPDS
• Business Statistics

System Generated Secondary Skills