85+ Applicants
Posted: 1 year ago
0-1 years
Kozhikode / Calicut, Kerala
Work from Office
Posted: 1 year ago
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Applicants: 85+
Job Description
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Job Description
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- Job details
- Industry Retail
- Date Opened 03/27/2025
- Salary 15000 to 20000
- Job Type Full time
- Work Experience 0-1 year
- City Calicut
- State/Province Kerala
- Country India
- Zip/Postal Code 673014
Duties and Responsibilities
- Act as the central point of contact between sales teams, retail stores, and head office to ensure seamless communication and quick issue resolution.
- Review and approve store inventory requests, aligning stock levels with store demand and operational efficiency.
- Monitor and manage customer reviews on Google, ensuring timely and professional responses that uphold the brands image and values.
- Serve as the primary point of contact for any issues related to shipment delivery or pick-ups. Resolve operational concerns related to logistics in a timely manner.
- Oversee monitoring of store cameras to ensure security and operational standards are maintained. Promptly address any issues or concerns by coordinating with store managers for timely resolution.
- Track completion of daily checklists across stores. Ensure timely submissions, identify gaps, and follow up with relevant teams to maintain compliance.
- Monitor Camera Systems: Regularly check the camera systems across all stores to ensure they are functioning properly and resolve any security issues that arise.
- Approval of Inventory Requests: Review and approve inventory requests submitted by stores, ensuring proper stock levels are maintained without overstocking.
- Coordinate with Sales and Retail teams: Facilitate communication between the sales teams, retail staff, and head office, ensuring smooth operations and addressing any concerns in a timely manner.
- Address Operational Issues: Take ownership of issues related to shipments, deliveries, or other operational concerns, ensuring prompt resolution and smooth day-to-day operations.
- Respond to Customer Reviews: Manage Google reviews, ensuring that responses are timely, appropriate, and aligned with company policy to enhance customer satisfaction.
- Documentation and Reporting: Maintain accurate records of all inventory approvals, shipment issues, camera monitoring, and any operational problems, providing regular updates to senior management.
- Training and Support: Assist in training retail store staff on operational procedures, inventory management.
- Troubleshoot and Problem-Solve: Proactively address any technical or operational issues (e.g., camera system glitches, inventory discrepancies) and escalate them as needed for resolution.
- Proficiency in MS Office is required.
- Fluency in English and Hindi are mandatory.
- Strong understanding of inventory management, logistics and customer service.
- Ability to multitask and work under pressure in a fast-paced retail environment.
- Attention to detail and a solution-oriented mindset.
PF
Health insurance
ESI
Overtime allowance
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Skills
OperationsCustomer SatisfactionCustomer ServiceLogisticsOperational EfficiencyInventoryDeliveryStoreOperation ExecutiveIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
Important dates & deadlines?
Application Deadline
16 May 25, 12:45 PM IST
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