Job Description
Helps respond to standard customer inquiries regarding the products and services the Company offers.
Answers, documents and monitors call center calls, emails and transactions.
Requests additional/missing information from the customer via letter or telephone call to answer customer inquiries.
Tracks client and product order information and logs client data in spreadsheets to assist with monitoring call center activity.
For U.S. colleagues only, click here to review additional responsibilities and our reasonable accommodations standards.
Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.
Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Skills
Customer Inquiry HandlingCall Center OperationsSpreadsheet Data EntryOrder TrackingDocument ManagementEmail CorrespondenceInformation Request DocumentationConsultingIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
Marsh is the flagship operation of Marsh & McLennan Companies (MMC), one of the world's largest insurance brokerages. The company brokers insurance and provides risk management and consulting services to corporate clients, government agencies, and other organizations big and small. Marsh operates hundreds of brokerage agency locations in more than 100 countries. Marsh also provides risk financing, insurance program design and management, and underwriting management, as well as claims administration and technological support services. MMC affiliate Guy Carpenter provides similar brokerage and risk management services to reinsurance companies; other MMC companies include consulting firms Mercer and Oliver Wyman.
Important dates & deadlines?
Application Deadline
08 Dec 26, 02:29 PM IST
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