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Job Description
Work locations: Gurugram (Haryana) or Bengaluru (Karnataka)
Eligibility
- Industry: 6+Yrs total (required), 2Yrs in Automotive OE/ Tier-1 (preferred)
- Education: B.Des/M.Des. (graphic, interaction, Visual Design, UX, Industrial Design, Product Design) or relevant Experience.
Preferred Industry Background:
- Mobility Products or Services/ Automotive
- Connected Car Services
- Location-Based Services/ Mapping
Roles
- User Experience Assessment, User Scenario definitions, Problem Framing, Wireframing, Prototyping, User Boarding, Usability testing
Responsibilities:
- Neutrally represent the user in a project and during management deliberations
- Continuously evaluate prospect and user needs and industry trends and serve as a conduit to Product for Product development
- Travel to end-user sites and pilot/test locations to scout opportunities
- Develop new tools to make effective prototypes and closer to users/ use-cases
- Identify design shortfalls & User needs through user research
- Making design + UX proposals related to functions & features
- Delivering on project requirements & within target timelines
- Come up with UI and UX strategies based on our target goals
- Collaborate with other Depts. to utilise their domain expertise to ensure successful delivery on user needs & ultimately high levels of user satisfaction
- Define & describe an architecture of a solution in the context of a specific solution
- Compile & present User needs and solutioning to Management/ Leadership
End goal: Designing friction-free UX & engineering simple-to-use connected mobility solutions through digital (App) in combination with physical (in-car).
Competencies Required:
Required skills
- Experience in Solution Engineering and communicating complex user issues and use cases to development teams/ product departments
- Deep familiarity with both quantitative & qualitative research methods including AB testing, data analytics, and user research
- Familiarity and experience with agile development methodologies
- Experience analysing some unstructured information, knowledge of visualising, hands-on with Creative Prototyping tools
- Experience interpreting user insights into potential engineering opportunities
- Adequate skill in crafting original GUI mockups, storyboarding, user flows, freehand sketching, and low- to high-fidelity prototypes
- Curiosity about data-based decision-making and comfort working with data
- Basic understanding of Design Thinking
- Basic understanding of automotive systems
Desired skills
- Familiarity and experience with development tools (JIRA, Figma Suite experience in Creative Cloud Suite (Photoshop, Illustrator, etc.) is a plus)
- Willingness to travel
- Basic technical understanding of smartphone app development
- Experience conducting user research
- Experience with user-centred design methodologies
- Working knowledge of behavioural analysis
- Basic understanding of Controller Area Network protocol & Telematics system
Behavioral
- A strong sense of urgency
- An effective team player
- Out-of-the-box + yes-and mindset to achieve goals
- Critical-thinking and problem-solving skills
- Respectable time-management skills
- Proficient interpersonal and communication skills
Project Description
- Iterate to design a user-friendly, relevant & easy car-ownership UX through Suzuki Connect. Products can go into a smartphone app or an in-car head unit.
Skills
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About Company
Cars are what Maruti Suzuki builds. Experiences are what it creates. Experiences fuelled by innovations, forward thinking, and a commitment to bring the very best to Indian roads. From the day the iconic Maruti 800 was launched in 1983, the company has been spearheading a revolution of change. Turning an entire country’s need for driving, into its love for driving. However, tastes and demands keep on evolving with each new generation of Indians. This has not been looked at by Maruti Suzuki as a challenge, but as an inspiration to go beyond traditional boundaries of car-making. Infusing design and technology is one such step it has taken to make its cars meet new age expectations smoothly. Today, Maruti Suzuki has its eyes set firmly on the possibilities of tomorrow. And everybody is invited on this journey.
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