Field Services Engineer

Company Description

MAS Industries Pvt. Ltd. is Indias foremost manufacturer and exporter of elevator components, dedicated to delivering accessible and affordable elevator solutions. The company offers an extensive range of products, including mechanical and safety components, control panels (COP-LOPS), controllers and electrical systems, automatic doors, cabins, car frames, home elevators, and complete elevator kits. MAS Industries is known for its innovation and quality, ensuring customer satisfaction in the growing vertical mobility sector.
Role Description

This is a full-time, on-site role as a Field Services Engineer based in Haveli. The role involves installing, troubleshooting, and maintaining elevator components at customer locations. Responsibilities include performing preventive maintenance, providing technical support, and ensuring high-quality customer service. The Field Services Engineer will coordinate with various teams to resolve technical issues and ensure optimal system performance.
Qualifications

• Proficient in Field Service and Preventive Maintenance to ensure the reliability and performance of elevator systems.
• Experienced in Troubleshooting and providing Technical Support for resolving complex equipment issues.
• Strong Customer Service skills with a focus on effective communication and client satisfaction.
• Ability to work independently and travel to client locations as required.
• Prior experience in the elevator or similar mechanical/electrical industry is preferred.
• Diploma or degree in Mechanical, Electrical, or a related field of Engineering is required.