Assistant Manager - Operations.Trade Operations-OT Honk Kong

Key Result Areas
- All processing should be as per SOP/OPMs and UCP/ISBP/ISP as applicable and charges recovery to be as per the extant guidelines.
- Perform sanction checking of relevant parties in documents.
- Handle Trade Operations.
- Responsible for authorizing/inputting transactions into the system and prepare/authorize relevant SWIFT messages.
- Ad-hoc tasks given by the Team Head
- Ensure errors/knowledge gaps are shared with line manager/team to address customer service issues.
- No revenue leakage due to miss out in charges collection
- No outstanding reconciliation entries pending in Nostro or Internal accounts.
Problem Solving
- Managing customers expectations, Ideation and working on automation projects

- Participating in Team Huddles and showing enough Teamwork to provide solutions to any issues

- Ensure solutions are implemented on fast track basis and work closely with onshore unit to ensure seamless client delivery.
- Audit observations if any, must be closed in an effective and timely manner.
- Ensures efficient processing of transactions, adherence to service standard and quality services to both internal and external customers.
- Acts as an authorizer/maker for Import LG issuance/Amendments/cancellation and/or similar stages for Standby Letter of Credits/Claims.

- Ensures that the practice and procedures stated in relative manual have been strictly followed during the course of transaction processing.
- Recommends actions in relation to changes in law, Rules of International Chamber of Commerce, Government regulations and bank policies which will affect the import scenario.
Knowledge, Skills and Experience
- Bachelors Degree
- At least 9-12 years of relevant working experiences in Trade Operations
- Expert level knowledge in Understanding of Trade Ops.
- Expert level knowledge of accounting entries and UATs.
- Understanding of amortization principles
- Good communication skills, Team Management and interpersonal skills
- Proficiency in MS Office (Word and Excel)
- Attentive to details, good analytical skills and interpersonal skills
- Able to work under pressure, excellent organizational skills and good team player.