Remote Sales Supervisor - Virtual Engagement Solutions

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

Virtual Engagement Solutions (Remote Sales) is focused on expanding customer reach, increasing engagement with existing and prospective accounts, and driving commercial growth through remote customer interactions. VES partners with sales leaders across multiple Medtronic Operating Units to identify opportunities, support market development initiatives, and improve access to Medtronic therapies through a scalable virtual engagement model.

This role leads remote sales activities across the North, East, and West regions of India, supporting a broad portfolio of businesses and customer segments. The position is preferably based in Gurugram, with Mumbai also considered, and operates in a primarily office-based environment where virtual engagement is the primary mode of customer and stakeholder interaction. Travel is expected up to 25% for business reviews, team engagement activities, customer meetings, and key stakeholder interactions.

The Remote Sales Supervisor will lead the expansion and execution of the Virtual Engagement Solutions (VES) model across North, East, and West India. This role combines people leadership, strategic account management, pipeline oversight, business development, and cross-functional collaboration to drive commercial growth through remote sales channels. The position is responsible for building team capability, supporting market expansion, and delivering commercial objectives across multiple Operating Units.

Responsibilities may include the following and other duties may be assigned:

• Build, lead, and develop a high-performing team of 6-7 remote sales representatives to deliver annual operating plan objectives across assigned regions.
• Manage and grow a portfolio of strategic customer accounts, driving engagement, opportunity development, and commercial outcomes through virtual interactions.
• Partner with commercial leaders and stakeholders across multiple Operating Units to identify growth opportunities and execute market development initiatives.
• Expand Medtronic's presence within new and underserved accounts through targeted remote engagement strategies and customer outreach programmes.
• Monitor sales pipelines, account targeting activities, opportunity progression, forecasting, and reporting to maximise commercial performance.
• Coach and develop direct reports through performance management, capability building, and sales effectiveness initiatives.
• Analyse sales performance data, market trends, and customer insights to identify opportunities for revenue growth, market share expansion, and process improvement.
• Lead planning, coordination, reporting, and implementation of VES projects and operational initiatives across supported businesses.

Required Knowledge and Experience: 

• Bachelor's degree with a strong academic record and a minimum of 8 years of relevant experience, including 5+ years of team management, product marketing, sales leadership, or commercial management experience.

Preferred:

• Experience within the medical device, healthcare, life sciences, pharmaceutical, or related healthcare industry.
• Experience managing inside sales, remote sales, contact centre, virtual sales, or customer engagement teams.
• 3+ years of people management experience leading, coaching, and developing teams of 6-7 or more direct reports.
• Experience supporting multiple business units, product portfolios, or matrixed commercial organisations.
• Knowledge of account development, market expansion, customer engagement strategies, and data-driven sales performance management across diverse geographic regions.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

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Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package

A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

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