Meesho - Senior Manager - Human Resource - Learning & Development

About the Team:

Our Human Resources team operates as a strategic partner to the business, focused on cultivating a high-performance culture where exceptional talent thrives. Our work is fundamentally guided by the DICE (Democratize Internet Commerce for Everyone) mission, which underpins our approach to all people strategies. Our core mandate centers on two critical pillars: driving world-class Talent Density and continuously elevating Employee Experience.

We achieve this by relentlessly attracting, developing, and retaining the highest caliber of professionals, ensuring that every individual contributes significantly to our success. Concurrently, we are committed to shaping an unparalleled employee experienceone defined by transparent communication, meaningful development, and a deeply engaging, inclusive culture. As stewards of the company's most valuable assetits peoplewe design, implement, and champion people strategies that directly translate into sustained business growth and a position as one of Indias most sought-after e-commerce destinations.

About the Role:

The Senior Manager HR Learning & Development role will focus on setting up the Meesho Academy. The aim of the Meesho Academy will be to build employee capabilities that are aligned to our long-term vision.

The role will initially focus on capability building primarily for our early career hires that come in from campus. It will also focus on upskilling the broader workforce on AI and building skills for a future-aligned workforce.

What you will do:

To meet the requirements outlined above, you will need to do the following:

- Needs Assessment: Conduct problem-first analyses using data and leader & employee inputs to identify the needs of the programs.

- Program Development: Design programs to cater to the needs which include on-the job development, learning from others and formal learning. Use AI to create learning programs as needed.

- Curriculum Development: Develop AI-based programs where needed for enabling in-person training programs. Develop virtual training programs to help up-skill.

- Measurement & ROI: Define KRs to measure the impact of the training programs on productivity, skill-building etc.

- Partner closely with the COEs related to employee experience, talent density, manager capability to drive success of our KRs.

What you will need:

- Postgraduate degree in Human Resources from premium institutes

- 5+ years of experience across HR, consulting, or strategic roles

- Strong understanding of multiple HR domains (talent, rewards, culture, org design)

- Ability to go deep in one domain while retaining enterprise-level perspective

- Strong first-principles and L2 thinking able to anticipate second-order impact of changes

- Exceptional structuring skills (problem statements, frameworks, roll-out plans)

- Strong written and verbal communication

- Comfort operating with senior leadership

About us:

Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. We're not just a platform; we're your partner in turning dreams into realities.

Curious about life at Meesho? Explore our Glassdoor - our people have a lot to say and they've helped us become a loved workplace in India.

Our Mission:

Democratising internet commerce for everyone Meesho (Meri Shop) started with a single idea in mind: to be an e-commerce destination for Indian consumers and to enable small businesses to succeed online.

We provide our sellers with benefits such as zero commission and affordable shipping solutions in the market. Today, sellers nationwide are growing their businesses by tapping into Meeshos large and diverse customer base, state-of-the-art tech infrastructure, and pan-India logistics network through trusted third-party partners.

Affordable, relatable merchandise that mirrors local markets has helped us connect with internet users and serve customers across urban, semi-urban, and rural India. Our unique business model and continuous innovation have established us as a part of Indias e-commerce ecosystem.

Culture and Total Rewards:

Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent.

Total rewards at Meesho comprise a comprehensive set of elements monetary, non-monetary, tangible, and intangible. Our 9 guiding principles, or "Mantras," are the backbone of how we operate, influencing everything from recognition and evaluation to growth discussions. Daily rituals and processes like Problem First Mindset, Listen or Die, our Internal Mobility Program, Talent Reviews, and Continuous Performance Management embody these principles.

We offer competitive compensation both cash and equity-based tailored to job roles, individual experience, and skill, along with employee-centric benefits and a supportive work environment.

Our holistic wellness program, MeeCare, includes benefits across physical, mental, financial, and social wellness. This includes extensive medical insurance for employees and their families, wellness initiatives like telehealth, wellness events, and fitness-related perks.

To support work-life balance, we offer generous leave policies, parental support, retirement benefits, and learning and development assistance. Through personalized recognition, gratitude for stretched work, and engaging activities, we promote employee delight at the workplace. Additional benefits such as salary advance support, relocation assistance, and flexible benefit plans further enrich the Meesho experience.

Know more about Meesho here : https://www.meesho.io/