Health Care Business Process Architect

Task profile of the job type :

Guide Healthcare business on their digitalization journey, where ERP acts as the digital backbone for their processes:

• Architect efficient and effective global E2E processes, leveraging common and consistent ways of operating in SAP ERP specially EWM (Extended Warehouse Management) and end to end understanding of other SAP modules.

• Improve the maturity of the business processes (e.g. by “guide” and “control “of ERP deployment or business improvement project) within the organization and its ability to run them.

• Capturing the opportunities aligned with business and IT strategy to shape the future by really understanding what is going on within the business.

• Articulate clear business value to stakeholder. Establish quantifiable measurements to demonstrate continuing Measurable Improvement.

• Establish good relationship with the respective business counterparts to identify areas of opportunity, assess new capabilities and bring them to live. 

Task profile of the job position

• The job holder is responsible for all processes related to Supply Chain Material and Warehouse Management  (EWM and MMIM)
• of the Pharmaceutical Division, specifically:
•  

1. Process Monitoring,
2. Process Mining
3. Process Benchmarking
4. Process configuration and Master data support
5. Online Reporting & Analytics

•  
• The job holder acts as canter of expertise for SAP EWM (Extended Warehouse Management) concerning related processes & solution architecture.
•  
• Job holder provides support for critical analysis and supports all streams.
•  

Job holder ensures integration with other other End2End streams specifically Extended warehouse management (EWM), Material and Inventory Management (MMIM), Production, Quality Management, Sales , Purchase to Pay and Inbound to Outbound (I2O) E2E processes.

Communication:

The job holder ensures communication and information exchange to a defined group of stakeholders:

• Within Business:

Key Users, Subject Matter Experts,

Department Heads, Business Owner

• within IT:

• - Application owners, LEAN CoE and Support Organization
• - Process Architects & Process Owner from other streams
• - Global Program managers

• external peer network:
  - Experts in other companies and 3PLs
  - Experts in Consultancy companies- Experts at the software provider

Education / experience for the job type

Required education and continuing professional learning:

• University graduate level
• Professional qualifications obtained in business (e.g. MBA, APICS, Six Sigma, PMP) or IT (e.g. SAP Certification)

Personal skills

• Collaborative (as this a key and fundamental skill within complex organizations)
• Passion and curiosity to search and bring improvements to the business
• Innovative in approach to be able to identify new business capabilities
• Thinking in processes and interrelation of task in an overall end to end process flow
• Proactiveness and not waiting for instruction
• Good communicator to be able to tailor message to different levels up to very senior stakeholders
• Result driven
• Focus on value added activities
• Take accountability to deliver and act as Owner
• Agility to identify capabilities and adapt to unexpected changes Conscious of Diversity and Inclusion

Other requirements:

• Flexibility for travelling (up to 30%)

• International experience

Required professional experience from experience in business or IT

a) Business:

• Solid knowledge about business strategy, production & distribution network, product franchises and strategic products
• Solid knowledge about “industry best practice” for processes related to Data Analytics & performance measurement
• Holistic business mind-set; agility to assess priorities based on business opportunities, considering the importance of the business at the global-local level
• Strong business sense and long-term view on process opportunities
• Project management experience would be an advantage

b) IT:

• Deep knowledge about data analytics especially and implementation at production sites
• Knowledge about capability & usage of S4H and Fiori concerning analytics.
• Would be an advantage if worked on AI based tool to improvise SAP processes via integration or as add on application.
• Deep knowledge of respective processes operated in an ERP/ application or other tool used for ERP release and planning

Languages

• Superb command of written and spoken English

Education / experience for the job position

• University degree in Industrial Engineering, Information Technology, Business Administration, Data Science or other similar discipline.
• Deep process knowledge of Supply Planning processes in Fast Moving Consumer Goods, Life-Science or Pharmaceutical Industry
• Ability to use analytics tools to analyze process performance & quality
• Deep knowledge about methods to improve process efficiency & effectiveness