Distribution Program Manager (B2B B2C)

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• Establish a Territory diagnostic and identify key trends in market the sell-out

• Elaborate tactics to address his perimeter (market, channel, geography, …)

• Identify and recruit new channel partners in line with the Region orientations

• Conduct business reviews, steer and make corrective action as appropriate

• Develop and animate the partnership

• Create documentation and tailor programs by customers

• Ensure proper allocation of resources to optimize Michelin & partner’s performance consistently with distribution strategy

• Provide customer/partners with regular communications and updates that pertain to their businesses, appropriate training solutions to partners, measure its performance and propose corrective actions.

• Manage assigned projects by ensuring programs are in line with customer specifications and requirements, Execute “hand-off” to stakeholders

• Promotes and valorize the Sell Out approach with selected customers and sales forces to reinforce Michelin & Partner’s respective performance.

• Follows customer satisfaction and contributes to identify actions to improve it.
  
  KEY EXPERIENCES IN:

• Working partner/dealers

• Developing program

• Animating events

• Doing general analysis