Account Executive - Digital Natives

Responsibilities

The Account Executive is leading and orchestrating the One Microsoft team efforts to drive ambitious growth and wins, with start-ups and Digital Native customers, on the Microsoft Cloud Platform. This EiP role will partner closely with resources in the Digital Natives Organization, Engineering, Marketing, Finance and Legal, Business Desk, and other groups across Microsoft

The collective responsibility of the Pursuit team is:

• You will build connections with executives and business and technical decision makers through consultative engagement in the assigned accounts to establish trust and credibility in future interactions as well as liaise with customers during interactions, focuses on consistently addressing their technical and business needs, explains technical concepts relevant to the customer and connect the customer to Microsoft executives.

• You will manage and execute plans utilizing common sales and delivery methodology for the Microsoft sales organization for multiple accounts to ensure Microsoft targets and customer business needs are met and coordinate with extended virtual teams and holds self and the team accountable for executing on plans and meeting customer needs.

• You will engage with internal and external stakeholders on account planning for assigned accounts and sets strategic priorities and plan to achieve outcomes and lead account planning rhythm to set priorities, align Solutions/Sales Plays and opportunities, partners, focus and resources to regularly update the plan, ensuring that the extended virtual team (inclusive of partners) and other stakeholders are working toward common goals.

• You will seek feedback from customers (both formal and informal) of assigned accounts to identify and understand the drivers of satisfaction and establishes action plans to improve their overall experience as well as leverage internal resources to support customer needs.

• You will learn about the business of assigned accounts and intricacies of their industry, of Microsofts position in the industry, and of direct competitors and coordinate with internal industry experts to gather industry data of assigned accounts and improve planning.

• Building strategic partnerships at the right time, with those customers to accelerate their growth and build new solutions

• Driving technical alignment with the v-technical team across segments (CSU, STU, GBBs, Engineering, CSE)

• Customer Advocate Develops and oversees the execution of account plan(s) to ensure Microsoft revenue targets and customer outcomes are met.Advocates on behalf of the customer internally, ensuring requests and needs of assigned accounts are being addressed.

• Deliver Sales Excellence Leads and orchestrates extended virtual teams across our solution areas to consistently achieve growth in revenue & market share.

• Industry Knowledge Builds and maintains a strong knowledge of customers industry, associated business strategy, and key industry partners and solutions. Gains deeper insights and knowledge through direct engagement in their customers business and operations.