ModMed Technologies - Project Manager - Operations

Description:
- Develop, plan, and manage a program of high-priority work initiatives within Boost including projects that are cross-functional and/or enterprise-wide.
- Perform project management of the high-priority work initiatives documented in a road map.
- Act as change agent to foster a customer centric quality culture throughout the organization and drive measurable business process improvements.
- Responsible for all aspects of the development/implementation of projects, focused on the delivery of a process or service from the design process through a finished state for internal/external customers.
- Interface with all areas affected by the project which may include internal departments in Operations, Client Success, Product, senior level executives, as well as Global Service vendors.
- Assess RCM workflow and process issues and develop resolutions to meet productivity, quality, and client success.
- Develop detailed work plans, schedules, project timelines, project estimates, resource plans, budgets, and status reports.
- Oversee and coordinate all aspects of a project, including high-profile, complex projects.
- Conduct project meetings and be responsible for meeting expected deliverables and timelines.

- Work together with Global Vendor Liaison to manage the integration of vendor tasks while tracking and reviewing deliverables.
- May provide project management guidance to the project team.
- Plan and direct schedules as well as project budgets.
- Monitor the product/program/project from initiation through delivery, interfacing with (internal) customers on all matters.
- Recommend and take action to direct the analysis of and solution to problems.
- Lead, coordinate, and facilitate client and internal meetings concerning project activities.
- Perform other duties as assigned.
Experience And Skills Requirements:
- Four to five years of relevant experience preferred or equivalent combination of experience and education
- Experience with healthcare revenue cycle and medical billing operations is require
- PMP certification preferred
- Knowledge of and experience with RCM workflows and processes
- Excellent communication; teamwork; extraordinary high level of attention to detail
- Experience managing vendor relationships or offshore relationships is a plus
- An intelligent and articulate individual who can relate to people at all levels of an organization and possesses a strategic focus as well as an operational, implementation, and detail-oriented perspective
- A strategic planner with sound technical skills, analytical ability, good judgment, and strong operational focus
- Ability to lead a cross-functional project team and work with peers in a team effort
- Demonstrated ability to manage multiple priorities and deadlines
- A well-organized and self-directed individual who is able to work with minimal supervision
- Capability to efficiently complete tasks in a fast-paced environment
- Strong ability to collaborate with individual contributors to define business process issues, analyze operational efficiencies, implement creative solutions, and measure delivery results