Retainer Pune

Company Description

At MSX International, weve been partnering with le ading automotive companies for over 25 years, helping them enhance their retail strategies and streamline operations. Our expertise in areas like dealer performance, repair optimization, and consumer engagement positions us as a trusted partner in the evolving mobility industry.

Key Responsibilities:

Training Delivery

Conduct engaging, practical, and interactive training sessions for dealership staff, including sales executives and service advisors.

Be a part of the development process and deliver product, process, and customer engagement training tailored to client.

Customizing Training Content: and Delivery Methodologies:

Update relatable and immersive training modules.

Focus on features and performance

Stakeholder Engagement

Collaborate with dealership teams, regional managers, and brand representatives to ensure seamless training delivery.

Provide feedback on dealership performance and suggest actionable insights for improvement.

Learning App Usage & Performance

Trainers will be responsible for managing the Learning Apps usage and monitoring its performance within their respective circles or zones.

Qualifications

• Graduation in BE
• Working knowledge in MS Office
• Minimum 5 years of sales training experience. Preference will be given to the person having sales training exposure in 3W Industry.
• Fluent in respective regional language

Additional Information

Desired Skills & Competencies

• Strong facilitation and presentation skills
• Ability to engage adult learners in a dealership environment
• Knowledge of automotive sales, service processes, and customer experience (preferred)
• Stakeholder management and communication skills
• Data-driven mindset for tracking learning app performance
• Flexibility to travel within assigned region/circle

MSX International has been a trusted partner to leading automotive OEMs and mobility companies worldwide, providing strategic support to transform retail operations. With a strong foundation built on Dealer Performance Improvement, Repair Optimization, and Consumer Engagement, we empower businesses by integrating people, processes, and technology to drive measurable success. As the mobility industry undergoes rapid transformation, MSX International stands as a catalyst for innovation, equipping clients with cutting-edge tools and deep industry expertise to navigate evolving market dynamics. MSX International remains the go-to partner for leading automotive OEMs, offering innovative, research-driven strategies to elevate retail operations and accelerate business growth.