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Job Description
- This job is provided by apna.co Intern Graduate Trainee JD
- ï‚· Assist in daily branch Gold loan operations and customer service.
- ï‚· Support branch team in handling customer queries and resolving issues.
- ï‚· Participate in lead generation, client acquisition, and retention activities.
- ï‚· Help execute marketing and promotional activities to enhance branch visibility within Branch
- ï‚· Learn and assist in maintaining client relationships by providing personalized services.
- ï‚· Handle administrative tasks, data entry, and prepare reports for the branch.
- Inter CCE JD
- ï‚· Participate in lead generation Through Calling client acquisition, and retention activities.
- ï‚· Assist customers by responding to inquiries and providing information about products and services.
- ï‚· Handle customer complaints, process orders, and provide solutions in a timely and professional manner.
- ï‚· Participate in various customer service initiatives, improving customer satisfaction and loyalty.
- ï‚· Learn and support the implementation of customer feedback mechanisms to enhance service quality.
- ï‚· Manage routine administrative tasks, such as data entry, record maintenance, and follow-up activities.
Skills
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