Business Development Officer

Company Description Muthoot Capital Services Ltd., promoted by the Muthoot Pappachan Group, is a Non-Banking Finance Company (NBFC) registered with the Reserve Bank of India and listed on the Bombay Stock Exchange. Established in 1994, the company provides fund and non-fund based financial services to retail, corporate, and institutional customers through the extensive branch network of Muthoot Fincorp Ltd. Its product portfolio spans commercial and consumer finance offerings such as vehicle loans, gold loans, loans against property, bonds, deposits, investment products, and advisory services. Muthoot Capital also offers specialized products including SME loans, mortgage loans, leasing and hire purchase loans, loans against property and shares, gold ETFs, and bill discounting. The organization focuses on accessible, customer-centric financial solutions across diverse segments of the Indian market.

Role Description The Business Development Officer role is a full-time, on-site position based in Ahmedabad. The person in this role will identify and pursue new business opportunities, build and maintain relationships with customers, and promote the companys financial products such as vehicle loans, gold loans, and other retail lending solutions. Daily responsibilities include meeting prospective clients, explaining product features and benefits, assisting with application and documentation processes, and coordinating with branch and operations teams to ensure smooth onboarding and service delivery. The role also involves tracking market trends, supporting local marketing and sales initiatives, and achieving assigned sales and business growth targets while maintaining high standards of customer service and compliance.

Qualifications

• Strong new business development and client acquisition skills, with the ability to identify opportunities and convert leads into long-term relationships.
• Solid analytical skills and basic finance understanding to assess customer needs, evaluate proposals, and interpret key financial metrics.
• Effective communication skills, including clear verbal and written communication, presentation abilities, and confident interpersonal interaction.
• Customer service orientation, with the ability to respond to queries, resolve issues promptly, and maintain a professional, customer-centric approach.
• Knowledge of retail lending or NBFC/financial services products is preferred; prior experience in sales, business development, or banking/finance is an advantage.
• Ability to work in a target-driven environment, manage time effectively, and collaborate with branch and cross-functional teams.
• Proficiency in local language(s) and English, and familiarity with basic computer applications (MS Office, email, CRM tools) is beneficial.
• Graduate degree in Business, Finance, Commerce, or a related field is preferred; relevant certifications in sales or financial services are an added advantage.