Customer Care Executive

Position : INTERN Customer Care Executive (Female Freshers Only)

:

• Ensure 100 + Tele-Calling Every day & Pitching Customer for Pitching New customer for Gold Loans
• Lead Generation for cross sell product at Branch and ensure the conversion.
• Coordinate with different Branch staff & managersfor closure.
• Supervising day-to-day operationsin the customerservice department.
• Responding to customerservice issues in a timely manner.
• Creating effective customer service procedures, policies, and standards.
• The MIS report to CRO and ensure the targets are meet.
• Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.
• Maintaining accurate records and documenting all customer service activities and discussions.
• Assessing service statistics and preparing detailed reports on your findings.
• Hiring and training new customer care Executive
• Staying informed on the latest industry techniques and methods.

Requirement:

• Bachelor’s degree Fresher’s or keen to Build career with Zeal in customer service position in BFSI, Banking
• Sales.
• Proficiency in Basic Computer Skills
• Good written and verbal communication skills.
• Good understanding of management practices and techniques.
• Excellent leadership and interpersonalskills
• Salary Best in Industry

INTRESTED CANDIDATE KINDLY SCAN THE QR CODE AND GET THE CALL FROM HR OR

WHATS APP RESUME HR MANAGER MADHUSUDHAN @ 7670842320