Customer Care Executive

Department Icon Operations Maintenance & Support
85+ Applicants
Posted: 2 months ago
0-1 years
Bengaluru(Koramangala +2)
work from office

Posted: 2 months ago
|
Applicants: 85+
Job Description
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Job Description

Position : INTERN Customer Care Executive (Female Freshers Only)


:

Ensure 100 + Tele-Calling Every day & Pitching Customer for Pitching New customer for Gold Loans

Lead Generation for cross sell product at Branch and ensure the conversion.

Coordinate with different Branch staff & managersfor closure.

Supervising day-to-day operationsin the customerservice department.

Responding to customerservice issues in a timely manner.

Creating effective customer service procedures, policies, and standards.

The MIS report to CRO and ensure the targets are meet.

Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.

Maintaining accurate records and documenting all customer service activities and discussions.

Assessing service statistics and preparing detailed reports on your findings.

Hiring and training new customer care Executive

Staying informed on the latest industry techniques and methods.

Requirement:

Looking to get Placed? Try our Placement Guarantee Plan

Bachelor’s degree Fresher’s or keen to Build career with Zeal in customer service position in BFSI, Banking

Sales.

Proficiency in Basic Computer Skills

Good written and verbal communication skills.

Good understanding of management practices and techniques.

Excellent leadership and interpersonalskills

Salary Best in Industry


INTRESTED CANDIDATE KINDLY SCAN THE QR CODE AND GET THE CALL FROM HR OR


WHATS APP RESUME HR MANAGER MADHUSUDHAN @ 7670842320


Skills

Customer RetentionCustomer EngagementCustomer ExperienceRetentionEngagementCustomer CareCustomer SatisfactionCustomer Service

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About Company

Muthoot Finance is a leading non-banking financial company (NBFC) in India, primarily engaged in gold loan financing. They also offer other financial services.

Important dates & deadlines?

Application Deadline

28 Apr 26, 04:29 PM IST

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