Software Developer II (AI/ML)

At myKaarma, were not just leading the way in fixed ops solutions for the automotive industrywere redefining whats possible for dealership service centers. Headquartered in Long Beach, California, and powered by a global team, our industry-leading SaaS platform combines communication, scheduling, and payment tools in one seamless solution that keeps dealerships and vehicle owners connected. With myKaarma, every service interaction flows effortlessly, bringing good karma to customers and service teams.

Rooted in the principles of the Toyota Production System, we operate with precision, efficiency, and a relentless focus on continuous improvement to deliver a better experience for all. Were looking for innovators, problem-solvers, and tech enthusiasts passionate about building solutions that people love to use. If youre ready to make an impact in an industry ripe for change, join us at myKaarma and help shape the future of automotive service.

Role Description

What Will You Do

• Design, develop, and test software components used by automotive dealerships to interact with their customers.
• Lead the design, build, and integration of AI/ML solutions, including:
• Developing and consuming LLM APIs.
• Training, fine-tuning, and deploying models into production systems.
• Collaborate directly with business stakeholdersincluding customersto understand requirements and deliver impactful solutions.
• Work across a variety of tech stacks (microservices, mobile development, cloud platforms, etc.) in a fast-moving, dynamic environment.
• Mentor and review the work of SDE I engineers, helping them grow in technical expertise.
• Take initiative to improve overall system architecture, scalability, and reliability.
• Exercise ownership by challenging trade-offs between speed and reliability when building solutions (pulling the Andon cord).

Education & Experience

• 25 years of experience developing cloud-based software services with a strong understanding of design for scalability, performance, and reliability.
• 2+ years of hands-on experience deploying and optimizing AI/ML solutions in production environments.
• Solid Computer Science fundamentals (degree in Computer Engineering or equivalent required; Tier 1/Tier 2 institutes such as IIT/NIT are a plus but not required). Strong communication skills with both technical peers and non-technical stakeholders.

Technologies We Use

You dont need to know all of these from day onebut familiarity with several is a big plus:

• Languages & Frameworks: Java, Python, C#, Angular, React, GWT, Bootstrap
• Mobile: Android (Kotlin), iOS (Swift), Flutter
• Backend & Architecture: Spring, Microservices, Drools, Kong
• Containers & Orchestration: Docker, Docker Swarm, Kubernetes
• Databases & Storage: MySQL, MongoDB, Redis, ElasticSearch, Vitess
• Messaging & Streaming: RabbitMQ, Kafka
• AI/ML & APIs: OpenAI API, Gemini API, AWS Bedrock, AWS SageMaker, Fine-tuned open-source models, Cursor IDE, Codex
• Cloud Platforms: AWS, Google Cloud

What Were Offering

• A small, global engineering team with direct impact on business outcomes.
• Competitive salary and equity potential.
• Flexible leave policywe dont count your vacations.
• A diverse, relaxed, and results-oriented workplace.
• Fun perks: unlimited snacks, a ping-pong table, and regular outings.
  We value diverse experiences and backgrounds, so we encourage you to apply if you meet some but not all of the listed qualifications.
• Total Rewards at myKaarma
• Benefits

At myKaarma, we offer a comprehensive Total Rewards package that extends beyond the base salary. Our commitment to competitive compensation includes bonuses and benefits that support both personal and professional well-being:

• Flexible Work Environment: We embrace a high-performance, flexible structure that values freedom and responsibility. Our Highly Aligned, Loosely Coupled model empowers teams to innovate and continuously improve using data-driven insights.
• Health and Wellness: Comprehensive medical, dental, vision, life, and disability benefits, along with wellness and telework stipends.
• Time Off: Generous vacation time to recharge and balance life outside work.
• In-Office Perks: Enjoy dog-friendly offices and unlimited snacks or refreshments onsite.

The starting salary range for this role is starting at ?28 Lakhs, depending on experience and qualifications, reflecting our dedication to competitive industry compensation. Additional details about our Total Rewards package will be shared during recruitment.

Our Commitment to Inclusion

At myKaarma, diverse perspectives drive innovation and success. We are committed to creating a safe, welcoming, and inclusive workplace where every employee feels valued and empowered and can do meaningful work. Our mission to deliver exceptional solutions to our clients is strengthened by the unique contributions and perspectives of our team members from all backgrounds.

As an equal opportunity employer, myKaarma prohibits any form of unlawful discrimination or harassment based on race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age, veteran status, or any other status protected by applicable laws in the regions where we operate. We adhere to all EEOC regulations and actively promote an environment that celebrates and supports diversity, equity, and inclusion for all.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. Reasonable accommodation is a change in the way things are normally done, which will ensure an equal employment opportunity without imposing undue hardship on myKaarma. Please let us know if you require reasonable accommodations during the application or interview process by filling out this form.

myKaarma participates in the E-Verify Program.