Business Analyst - Salesforce

Posted: 3 weeks ago
2-5 years
US Remote, India
remote
Full Time
Closes 21 Nov 2026

Posted: 3 weeks ago
Let Jobaaj One apply for you

An AI agent that applies to roles like this on employers' own sites. 25 applications free, no card needed.

Job Description
About Company
Similar Jobs
Please verify your account first! Send OTP

Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

Business Analyst – Salesforce (Manufacturing Industry)
Role Summary
Business Analyst serve as the bridge between business stakeholders and the Salesforce delivery team, driving digital transformation initiatives for a global Manufacturing organization. The role is responsible to analyze business processes, gather and document requirements, translate business needs into functional solutions, and support the successful implementation of Salesforce Sales Cloud, Service Cloud, Field Service  and related integrations. The role focuses on improving operational efficiency, standardizing business processes, and ensuring high-quality solution delivery through Agile methodologies.
Key Responsibilities
  • Partner with global business stakeholders to elicit, analyze, and document business requirements for Salesforce enhancements and new implementations.
  • Facilitate discovery workshops, requirement gathering sessions, and solution walkthroughs across Sales, Service, Marketing, and Field Service teams.
  • Create detailed Business Requirement Documents (BRDs), Functional Specifications, User Stories, Acceptance Criteria, Process Flows, and Data Mapping documents.
  • Collaborate with Product Owners, Solution Architects, Developers, QA teams, and Integration teams throughout the Software Development Life Cycle (SDLC).
  • Support Salesforce implementations involving Sales Cloud, Service Cloud, Fields Service, CPQ and ERP integrations.
  • Analyze existing business processes and recommend scalable Salesforce solutions aligned with business objectives and platform best practices.
  • Perform impact analysis, gap analysis, and feasibility assessments for new business requests.
  • Support Agile ceremonies including Sprint Planning, Backlog Grooming, Sprint Reviews, and Retrospectives.
  • Coordinate User Acceptance Testing (UAT), validate business requirements, and manage defect resolution.
  • Support data migration activities, data validation, and integration testing with ERP systems.
  • Develop training materials, user guides, release documentation, and business process documentation.
  • Monitor post-deployment issues, support Hypercare activities, and ensure successful business adoption of new Salesforce functionality.
Skills & Expertise
  • Salesforce Sales Cloud
  • Salesforce Service Cloud
  • Business Process Analysis
  • Requirements Gathering & Documentation
  • User Story & Acceptance Criteria Writing
  • Agile / Scrum Methodology
  • Process Mapping (BPMN, Visio, Lucidchart)
  • Salesforce Integrations (ERP, Middleware)
  • Azure DevOps (ADO)

Skills

AzureDevOpsQASalesforceAgileScrumRequirements GatheringTeams

If a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.

About Company

Myridius is a forward-thinking technology company specializing in data-driven solutions and innovative digital strategies.

Similar Jobs

View all
Loading...
Bag Logo
Jobaaj
Get jobs like this by email

New Others roles in US Remote.

Job Alert
Google hiring for Specific Roles Apply Now!
1 min ago
New Opportunity
Amazon is hiring freshers Apply Now!
5 min ago
Featured Jobs
Microsoft opening 50+ positions Apply Now!
10 min ago

One email a day. Unsubscribe any time.