Posted: 2 days ago
2-5 years
Gurugram, India
work from office
Full Time

Posted: 2 days ago
Job Description
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Job Description

Join us as a Business Analyst Take on a critical role supporting the bank to achieve customer advocacy by eliciting and understanding the internal and external customer needs You'll be working in a vibrant, forward looking team and helping us to shape the future of our business It’s a great chance to hit the ground running, take advantage of our development opportunities, and advance your career We're offering this role at associate level What you'll do In your new role, you’ll be producing business requirements to inform future state design, supporting teams in understanding the requirements and their linkages to the overall domain strategy. In the course of your work, we’ll also look to you to build, manage and maintain a positive working relationship with stakeholders and third party suppliers across multiple franchises and functions. You’ll also be: Capturing, validating and documenting business and system requirements and making sure that they’re in line with key strategic principles Interacting with customers, key stakeholders and the team to obtain and document functional and non-functional needs Analysing existing system documentation to summarise existing system functionality as it relates to the work at hand Supporting the identification of team priorities based upon feedback from the customers, key stakeholders and the team The skills you'll need You’ll need to hold an appropriate business analyst certification, such as BAX, CPRE and CBAP. Additionally, you’ll have an analytical mindset, with strong organisational skills and the ability to prioritise your work. You’ll also need: Experience in Business Analysis within Financial Services and Capital Markets Experience in requirements elicitation, user story writing, process modelling, and stakeholder management Expert knowledge of Jira and Confluence and managing requirement across full SDLC Expertise in UAT, defect management, and change delivery Experience using AI tools such as Microsoft Copilot, Jira, Rovo, GitLab Duo to improve SDLC productivity Hours 45 Job Posting Closing Date: 14/10/2026

Skills

JiraConfluenceStakeholder ManagementBusiness AnalysisTeams

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About Company

NatWest Digital Services India Private Limited (formerly known as RBS Services India Private Limited) is the capability center for NatWest Group, providing technology, operations, and support services globally.

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