Customer Service & Operations Function Leader - Sanctions, Director
BFSI (Operations & Lending)
Job Description
- With your expertise in sanctions, youll be leading your function to protect our customers and the bank
- Well look to you to deliver successful customer and business outcomes by optimising capacity, managing risk and developing an environment of continuous improvement
- This is a high-profile role that offers you significant exposure to key stakeholders across the bank
With a focus on sanctions related matters, youll be driving the List Management and Filter Assurance functions strategy and creating a culture of continuous improvement. Youll deliver efficiency and productivity through great people leadership, coaching and engagement, and by developing skills and knowledge across your function. Well also look to you to manage and maintain effective relationships with internal and external stakeholders, keeping them informed of any changes within processes.
Key Aspects Of Your Role Will Also Include
- Optimising the use of resources, reducing costs and increasing productivity while reducing operational losses and operational errors
- Executing a plan for effective training and accreditation
- Leading the definition of and overseeing key performance indicators, taking remedial actions to make sure the function maintains strong matrices
- Providing and submitting MI and incident reports along with action plans to address identified risk areas
- Enhancing your functions risk culture, with a focus on proactive end-to-end risk management, leading to an improved control environment
This role would be suited to someone with knowledge of sanctions and related regulations and procedures. Crucially, youll also need to have a strong background in people management, with an understanding of people processes and policies to lead a successful function.
Looking to get Placed? Try our Placement Guarantee Plan
- An awareness of financial and supply chain services with previous supply chain management experience in a leadership role
- A thorough understanding of banking products, processes and systems
- Knowledge of risk, compliance and legal issues in different jurisdictions
- An understanding of the industry and our customers
- Minimum of 2 years experience in Economic Crime, ideally with a focus on Sanctions
Skills
Banking ProductsIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
NatWest Group plc, a leading banking and insurance entity headquartered in Edinburgh, Scotland, provides a diverse range of financial services.
This prestigious group encompasses various banking brands, catering to personal and business banking needs, as well as offering services in private banking, investment banking, insurance, and corporate finance. Its prominent subsidiaries in the United Kingdom include National Westminster Bank, Royal Bank of Scotland, NatWest Markets, and Coutts, with the group also responsible for issuing banknotes in Scotland and Northern Ireland.
Historically, before the turmoil of the 2008 financial crisis, NatWest Group had ascended to become the world’s largest bank for a brief duration. It ranked as the second-largest in the UK and Europe, and fifth globally in terms of market capitalisation. However, the crisis led to a dramatic fall in its standings due to a plummeting share price and a significant erosion of confidence, necessitating a bailout through the 2008 United Kingdom bank rescue package. At one point in 2009, it became the largest company globally by assets (£1.9 trillion) and liabilities (£1.8 trillion).
The UK government, which had acquired a majority share as part of the bailout, maintained control until 28 March 2022, with the stake managed by UK Government Investments. Since then, the government has gradually reduced its shareholding through various transactions.
NatWest Group is listed on major stock exchanges, including the London Stock Exchange and the New York Stock Exchange. For those interested in exploring a career with NatWest, the group offers myriad opportunities across its extensive network. Positions are available in various fields, including banking, finance, technology, and customer service, reflecting the company's commitment to innovation and excellence in the financial sector. NatWest Group's career prospects are aimed at individuals seeking to contribute to a dynamic, evolving landscape, emphasizing professional growth and development within a globally recognized banking institution.
Important dates & deadlines?
Application Deadline
08 Nov 26, 02:26 PM IST
Similar Jobs
View All
Don't Miss out any Updates
Subscribe now for the latest job alerts
and never miss an update
Customer Service & Operations Function Leader - Sanctions, Director
Share with
