Sales Coordinator (Female)

Job Purpose

To manage order processing, coordinate between departments, handle payment tracking, debit/credit notes, and support account reconciliation.

Key Responsibilities

• Order Processing
• Receive enquiries and prepare quotations.
• Generate Sales Orders in ERP.
• Coordinate with Production for scheduling.
• Track order status from approval to dispatch.
• Inform clients about dispatch details.
• Payment Tracking & Collection Support
• Maintain customer outstanding report.
• Share ageing report with Sales Head.
• Follow up with clients for payment reminders.
• Update payment receipt details in ERP.
• Coordinate with Accounts for receipt confirmation.
• Debit & Credit Note Handling
• Maintain record of debit and credit notes.
• Coordinate with Accounts for preparation of notes.
• Share debit/credit note copies with client.
• Track adjustment in customer ledger.
• Maintain proper documentation for audit compliance.
• Account Reconciliation
• Coordinate with Accounts department for monthly customer ledger reconciliation.
• Share statement of accounts with client.
• Resolve mismatch issues (short payment, deduction, tax difference).
• Maintain reconciliation records for audit purpose.
• Reporting & Documentation
• Prepare Daily / Weekly / Monthly Sales MIS.
• Maintain proper filing of POs, quotations, invoices.
• Maintain CRM data and customer database.