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Job Description
About The Company
Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences.
Want to be part of the AI revolution and transform how the worlds largest global brands do business Join us!
We are looking for a seasoned SDET to help us keep a check on the quality of products. If you are passionate about quality and want to help make an impact in our organisation then we have a perfect role for you!
Job Responsibilities
- Testing of AI based conversational products
- Monitoring and improving quality assurance process ensuring any agreed-upon standards and procedures are followed
- Providing a high level of data quality awareness across multiple teams
- Evaluating and identifying where enhancements in accuracy of models are required
- Detailed testing feedback preparation to help the team to improve AI models
- 2+ years of QA experience with a Bachelors in Computer Science or related field.
- Expertise in manual and automation testing, including test planning and execution.
- Hands-on experience with tools like Selenium, TestNG/JUnit, Rest Assured.
- Strong programming/scripting in Java or Python,
- Good knowledge of SQL.
- Familiarity with CI/CD tools such as Jenkins, Git, and Maven.
- Understanding of Functional and Non-Functional testing methodologies.
- Excellent problem-solving, self-motivation, and communication skills.
- Ability to work independently in a fast-paced environment.
Netomi is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Skills
Automation TestingPythonJavaManual And Automation TestingQuality AssuranceTestingSqlSoftware DevelopmentIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
From our provenance in 2015 as msg.ai, we evolved into who we are today: Netomi. A combination of three words – Net, Om and I – our name is truly representative of our existence.
We empower brands to leverage the “Net” (sum) of our AI, along with their human capital, to connect with what is fundamental to them (“Om, the primordial sound”) to ultimately bring out their best self (“I”) for their customers.
Netomi helps companies deliver higher quality customer experiences at scale with AI. If customer service is not a priority, you don't have to read any further. Warner Bros, SodaStream, and HP trust Netomi's AI-first customer service platform to deliver eye-popping results.
Doing this all while significantly reducing cost. Netomi is building the first Relationship Operating System and its three main benefits for companies are: - Industry-leading resolution rates (automatically resolves 80% of routine customer service inquiries) - Improved resolution time - Increased customer satisfaction and support quality People love our patented, no-code platform, which works across messaging, chat, email and voice.
The platform also understands 100+ languages - ¡Qué bueno! Netomi is based in San Francisco and has offices in Toronto, New York, and India. Want to work from your home office? We have remote options as well! We can't hire fast enough, join this incredible team today
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