Branch Manager

• NIVABUPA HEALTH INSURANCE COMPANY LIMITED
• Position
• Branch Manager - Variable
• Agency Location
• Department Sales and Distribution Function Agency Channel
• Reporting to Territory Head Band M5
• Manager/IC Roles Manager JD Code SND_AC_2810

Job Summary

• (Describe the primary function and purpose of this role)
• Enable achievement of key business outcomes
• Build a quality Agency by focusing on quality of hire and skilling
• Ensure adherence to all statutory and compliance requirements
• Drive the people agenda sharply to enable achievement of people outcomes
• Key Responsibilities Key Measures of Performance
• (Mention a detailed description of key areas of focus, essential functions and primary responsibilities (Describe the major performance assessing criteria and
• required to be performed by the incumbent to achieve business objectives) expectations from the role)
• New GWP
• Renewal GWP
• Renewal no. of cases
• Active agents and PA
• Desired product mix
• No. of New Agents
• Audit findings
• Employee engagement
• Attrition
• Key Relationships (Internal / External)
• (Mention the set of key internal and external
• stakeholders)

• Achievement of Business Plans

  To own the business plan for the branch - both top line and bottom line targets

• for Team
• Internalize the Management philosophy and business strategy of the company
• and drive it in the branch
• Ensure that the existing team of Agents is engaged, motivated and productive by
• forging a strong relationship with them
• Ensure that new Agent Advisors are constantly inducted, activated and
• productive for Team
• Drive the incentive schemes to ensure that the income of the Agency managers
• and Agent Advisors exceed benchmark

• Team Building

  Recruit Quality resources -Unit Managers

• Goal setting of all Agency Managers/Sr Agency Manager in the region
• Regular and periodic review, monitoring and mentoring of the Agency
• Managers to ensure that they are on track to achieve their goals
• Regular classroom and on the field training of the team to equip them with the
• necessary skill sets to perform optimally
• Ensure that the defined sales process of the company is adhered to by the team
• Identify and groom future leaders in the team

• Business Expansion

Identify potential business pockets in the branch jurisdiction

Appoint Agents in these locations to procure business

• Liaison with Home Office

  Own the resource and expense budget for the Branch

• Drive the R&R schemes floated by HO from time to time
• Design own Branch level R&Rs, marketing activities and implement them
• Support the Unit Managers and team of Agents in liaison with the HO for
• addressing their requirements/ concerns
• Percolate the management guidelines to the entire team.
• Being fully compliant to all the norms laid down by the regulators and the

Company

• Internal: Agency Team & Cross Functional
• Teams
• External: Agents & Policy Holders
• Keeping the expense ratio of the Branch well within the defined budget
• Maintain win- win relationship with other channels

Preferred Skill Set

(Describe the nature and level of key skill requiredpreferred to perform the jobs e.g. interpersonal skills, problem solving ability and business expertise)

• Analytical Skills

  Designing Sales Strategies to achieve the business goals

• Analytical skills to read , interpret MIS
• Skill sets to handle a team of agents to achieve the business goals

• Domain Knowledge

  Sound domain knowledge of the health insurance policies and practice in India

• Good knowledge of the legal and regulatory requirements and compliances c. Leadership Attributes
• Strong written and verbal communication skills
• Ability to manage a team, keep it motivated and handle conflicts in a mature an d tactical way Result orientation
• Ability to spot and utilize opportunities
• Energetic and enthusiastic personality.

Minimum Qualification Minimum Experience

• Graduation in any discipline from a recognized educational institute
• Preferably Post Graduate Degree/Diploma in Management from a recognized
• educational institute.
• 8-10 years of relevant work experience,
• preferably in financial services distribution
• 3-5 years of team handling experience