Key Accounts Manager (AD2-Sales)

Role: Key Accounts Manager | AD2 Products Sales

Location: Delhi, Mumbai, Bangalore, Pune.

Company Website: www.goniyo.com

Brief Description of Company: Niyo was founded in 2015 with the vision of changing the way Indians approach their finances - no matter where they work, what they earn, or how tech-savvy they are. To date, weve raised $179.3 Million in funding and have maintained a sharp focus on identifying customers banking pain points and crafting solutions that improve their experience.

Niyo has grown from a startup to a robust player in digital fin-space catering to over a million customers. Your role will be focused on service of these products and services.

• Niyo Forex for forex buy/sell & services by Kanji Forex as subsidiary partner; with 90 years of confidence & goodwill. More at https://goniyo.com/foreign-currency
• Niyo Global Card which allows users to spend abroad without any hidden markup fees on single card to facilitate international payments and travel-related services.
• Other Value-Added Services offered under the Niyo Express including Niyo Premium (https://goniyo.com/premium), Remittance (https://goniyo.com/send-money-abroad) and travel services (https://goniyo.com/travel)

About the role:

We are seeking Key Accounts Manager to join our team. They will be responsible for identifying, approaching and collaborating for a corporate tie-up for bulk sourcing of business requirements across product mix for their leads. The ideal candidates should possess excellent communication skills and have a proactive attitude for sales by owning the brand identity.

Key Responsibilities

• Channel Partner Hunting:
• Prospect corporate clients with international travel leads for forex cash and zero mark-up forex cards needs via research, networking, cold calling, LinkedIn, and events.
• Build qualified lead pipeline by addressing pain points for prospects in forex markups, travel expenses, card issuance, and cash management.
• Deliver presentations/demos of Niyo Globals zero forex markup cards and forex cash & remittance services to secure decision-maker meetings.
• Meet baseline targets for lead generation, meetings, and prospect conversions.
• Drive Sourcing & Service Fulfilment:
• Track end-to-end onboarding, coordinate delivery of cards, forex cash, and customized solutions (e.g., bulk request for group travel).
• Liaise with internal teams for seamless fulfilment, cross sell features like Niyo Premium, International Travel Insurance, ESIM etc.
• Achieve targets for cards issued, accounts activated, initial activation, with high accuracy and compliance.
• Long Term Relationship Management:
• Act as primary contact for key accounts, building trust with channel partners.
• Proactively guide queries on card usage, disputes, forex rates, and advise on app features for high satisfaction/retention.
• Drive growth via upselling & cross selling for long term partnerships.
• Conduct reviews, track metrics (transaction volume, adoption), and meet targets for retention, renewal, and revenue expansion.

• Minimum of bachelors degree in any stream. MBA in business streams preferred.
• Excellent communication in English.
• Interpersonal skills, with the ability to engage with retail and channel POC effectively.
• Knowledge of any Forex or Travel-Tech products sales & service will be an added advantage.
• Forex Marketing or Sales background preferred.

• 1-3 years in any service or sales industry with focus on customer facing deliverables.

• Competitive salary and attractive incentive structure based on performance (not part of Fixed CTC). Full time position on companys payroll.
• Company paid Group Medical Insurance, Personal Accident and Term Life Insurance.
• Comprehensive training programs to enhance sales skills and product knowledge.

We live by these core values at Niyo:

• Bias For Action
• Customer Focus
• Innovation
• Integrity
• Ownership
• Teamwork

If you have a passion for sales & service and are looking for an exciting opportunity to join a dynamic team, we encourage you to apply. We look forward to welcoming talented individuals who are eager to contribute to our success.

Niyo itself is not a bank and doesnt hold or claim to hold a banking license. The savings account, bank deposits, and cobranded VISA debit and credit cards are issued by our partner banks – DCB Bank, SBM Bank (India), and follow all prescribed security standards set by the regulator. All funds in the account are insured up to approved limits by DICGC.

Kanji Forex Private Limited (NiyoForex), an RBI-authorized Authorised Dealer Category II (AD-II) entity (CIN: U67190MH1998PTC115072, Reg. No.: 115072), incorporated on May 25, 1998, is authorized to facilitate foreign exchange transactions, including outward remittances, as per Reserve Bank of India (RBI) regulations.

Niyo is committed to a diverse and inclusive workplace. Niyo is an equal opportunity employer, and does not discriminate based on race, origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.

For more details – visit https://niyo.keka.com/careers