Associate II, Sales Support (Sales Support Specialist)

Department Icon Business Development / Sales
147+ Applicants
Posted: 1 month ago
0-1 years
Bengaluru / Bangalore, Karnataka
work from office

Posted: 1 month ago
|
Applicants: 147+
Job Description
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Job Description

  • Aftermarket support
  • Provide support to customers and sales staff in administrative areas such as order processing, customer quotes, sales information management
  • Prepares reports related to customer inquiries, sales trends, customer complaints, delivery/service problems, reasons for product returns, etc.
  • Work with finance team on monthly sales receivable.
  • Prepare & Submit monthly Aftermarket revenue generation report.
  • General Administration
  • General Sales Administration tasks such as event planning (sales meetings, seminars, etc.), meeting coordination, and occasional assistance with travel.
  • Maintain Customer install base, vendor database.
  • Maintain AERB portal.
  • Agreements and Filing
  • Assist Engineers on NDA and route through proper channel for approvals.
  • Route legal agreements to proper channel to ensure compliance and due process.
  • Develop a process to track aging of Distributor and Customer contracts and ensure that all contracts are kept up to date.
  • Logistic support
  • Monitor import/export pre-alerts carefully and start import/export declarations in a timely manner.
  • Monitor import/export shipments until the goods arrive at destination.
  • Track urgent shipments and provide timely updates to customers
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  • Ensure required documentation and system records are completed in a timely manner for all records of import/export shipments.
  • Resolve problems during daily import operation, such as goods delay/damage claim, etc.
  • Utilize Logistics System (such as SAP, WMS) to track information.
  • Analyze Import/Export Data to improve delivery times and reduce costs
  • Provide timely and accurate Import/Export Monthly reports for upper management.
  • Interface with forwarders/Customs brokers/overseas shippers by the phone and through emails for import tracking.
  • Optimize operations procedures to improve efficiency and support continuous improvement.
  • Cooperate with internal stakeholders from other departments in the company Division to achieve winwin situations.
Sales Support Associate II

Skills

SalesSales Administration

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About Company

Nordson Corporation is a global leader in precision dispensing and fluid management technologies. They provide products and systems used in various industrial applications.

Important dates & deadlines?

Application Deadline

27 May 26, 06:17 PM IST

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Associate II, Sales Support (Sales Support Specialist)

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