Banking Operations Senior Representative

• Analyze and execute the Business Banking Loan process by understanding Standard operating Procedures.
• Interpret the request received related to Business Banking loan processing and capture the information into appropriate application.
• Adhere to all appropriate and agreed standardized processes and procedures.
• Provide narrative in English language to include proper grammar and sentence structure.
• Review and keep up to date and fully abide by the process operational and administrative procedures and ensure process compliance.
• Participating in training programs based on business needs.
• Attending team meetings or customer calls

• Analyze and execute the Business Banking Loan process by understanding Standard operating Procedures.
• Interpret the request received related to Business Banking loan processing and capture the information into appropriate application.
• Adhere to all appropriate and agreed standardized processes and procedures.
• Provide narrative in English language to include proper grammar and sentence structure.
• Review and keep up to date and fully abide by the process operational and administrative procedures and ensure process compliance.
• Participating in training programs based on business needs.
• Attending team meetings or customer calls

• 0 - 2 Years of experience in Banking BPO is preferred
• University degree or equivalent that requires 3+ years of formal studies of the Accounting & Commerce Graduates.
• Ability to work scheduled shifts.

Ability to communicate (oral/written) effectively in English to exchange information with our client.