Business Operations Associate

Department Icon Operations Maintenance & Support
Posted: 7 months ago
1-4 years
Hyderabad
Operations Maintenance & Support
work from office
Full Time

Posted: 7 months ago
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Job Description

What You'll Do
  • Manage and update daily/weekly class, lab, and exam schedules
  • Lock/unlock sessions on LMS and coordinate with the academic team
  • Manage content across LMS environments (Gamma, Beta, Live)
  • Fix content errors and work with the content team for updates
  • Send reminders and announcements via Web Engage and community tools
  • Respond to or escalate student queries as needed
  • Track attendance, submissions, and engagement
  • Maintain reports and trackers in Excel/Google Sheets
  • Share weekly updates and suggest process improvements
  • Collaborate with content, academic, tech, and support teams
What We're Looking For
  • Bachelor's degree (Commerce, Business, or any stream is fine)
  • Comfortable with Google Sheets / Excel should know how to use basic formulas, filters, and formatting
  • Can navigate and work on online tools, dashboards, and platforms with ease
  • Clear and professional communication skills both written and verbal
  • Detail-oriented you'll be handling reports, trackers, and time-sensitive updates
  • Self-starter someone who takes initiative, follows up, and gets things done
  • Basic knowledge of using tools like Chat GPT to draft messages, summarize documents, or get quick help for tasks (example: writing announcements, creating checklists, or exploring new ideas)
Location & Work Details:
  • Working Days: Monday to Saturday (6-days a week)
  • Work Timings: 8:00 AM - 5:00 PM

Skills

Business OperationsHlookupConditional FormattingMacrosSumifData AnalysisMis ReportingData ValidationOperations

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