Success Coach - WFO - Telugu

Responsibilities:

• Monitoring learning progress and interacting with students regularly to ensure their learning is up to date by suggesting tips and solutions.
• Keep records of all conversations in our database in a comprehensible way.
• Respond to Student queries in a timely and accurate way, via phone, email, or chat, WhatsApp, etc.,
• Host and facilitate interactive live sessions, focusing on motivational topics, learning strategies, and community building.
• Create a supportive and dynamic learning community, encouraging peer-to-peer interaction and collaboration.
• Ensure that users are actively participating in different activities and making good progress.
• Communicate Students progress and course-related updates to parents/guardians periodically.
• Qualifications and Skills:
• Should be proficient in Telugu and English.
• Proven experience in mentoring, coaching, or customer support roles.
• Customer focus and adaptability to different personality types.
• Strong verbal communication skills along with active listening.
• Excellent interpersonal skills with a focus on empathy and a positive attitude.
• Being flexible and outcome-driven is key to adapting to dynamic learning environments and ensuring student success.
• Ability to multitask, prioritize effectively, and manage time efficiently.
• Basic proficiency in using digital communication tools and spreadsheets.

Work Location: Hyderabad

Working days: 6 days a week

CTC: 2.6 LPA - 3 LPA

Basic Requirements

• Need to have your own laptop and good internet connection.
• Laptop
• Preferably female
• Some previous work experience in Edtech is required
• Strong English speaking skills
• Ready to onboard right away!!