Product Owner/Business Analyst - IT

Role Description:

We are looking for a Product Owner II to lead product execution for our automated scheduling applications across our labeling and corrugated ERP platforms. This role works closely with product management, engineering, UX, and customers to ensure our scheduling products deliver measurable operational value for manufacturers.

Working under the direction of a Product Manager, the Product Owner translates roadmap initiatives and projects into actionable development work. This individual will own the product backlog, break initiatives into epics and stories, coordinate multi-team planning, and collaborate with engineering to deliver high-quality scheduling capabilities.

The ideal candidate understands manufacturing operations, ERP systems, and production scheduling, and is comfortable working with both technical teams and manufacturing customers.

Key Responsibilities:

Product Ownership:

• Own and manage the product backlog for the automated scheduling products.
• Work with Product Managers to create epics from initiatives and roadmap projects.
• Define and prioritize features, enhancements, and bug fixes based on customer needs, product strategy, and business goals.
• Write clear user stories and acceptance criteria for development teams.
• Work with tech leads and development teams to plan sprints across multiple months.
• Ensure backlog items are ready for sprint planning and development.

Customer & Market Insight:

• Work with the Product Manager to understand and implement the roadmap.
• Work with customers, customer support, and services to fix software defects and to define and implement customer-specific features.
• Engage with customers to understand manufacturing workflows, scheduling challenges, and product opportunities.
• Translate manufacturing and scheduling requirements into scalable product capabilities.

Agile Development Collaboration:

• Work closely with engineering, QA, UX, and architecture teams during sprint planning, development, and release cycles.
• Coordinate with Product Managers, tech leads, and the development team in Program Increment (PI) planning.
• Participate in sprint ceremonies including planning, reviews, and retrospectives.
• Clarify requirements and ensure development teams understand the desired product outcomes.

Product Delivery:

• Validate that delivered functionality meets acceptance criteria and business objectives.
• Support product releases including documentation, training, and internal enablement.
• Collaborate with product management and leadership on roadmap execution.

Cross-Functional Coordination:

• Work with implementation, support, and sales teams to ensure product features align with customer needs.
• Provide product expertise for internal stakeholders.
• Help drive continuous improvement of scheduling capabilities.

Skills & Qualifications:

• Total 8+ years of experience.
• 3 - 5 year experience as a Product Owner, Product Manager, or Business Analyst in a software environment.
• Experience working in Agile / Scrum development environments.
• Experience with ERP systems.
• Strong experience managing product backlogs and writing user stories.
• Ability to translate business requirements into technical product specifications.
• Excellent communication and stakeholder management skills.
• Product backlog management.
• Agile / Scrum development.
• Requirements definition.
• Stakeholder communication.
• Data-driven decision making.

Nice to Have:

• Experience with manufacturing or other scheduling and scheduling-optimization applications (strongly preferred).
• Knowledge of production scheduling, shop floor operations, or manufacturing analytics.
• Experience with ERP integrations and manufacturing workflows.
• Background working with industrial, manufacturing, or supply chain software.
• Experience with tools such as Jira or similar backlog management systems.