E-Commerce Finance

Job Title: E-Commerce - Finance

About Ozone

Evolving from a vision to create high-value customer-centric products that supply to Indian and global markets, Ozone Overseas has become an integral part of the architectural hardware and security segment today.

• The organizations commitment to excellence and developing innovative solutions has helped cater to architects, builders, planners, and homeowners.
• Over the last two decades, the group has successfully created a footprint that spans across USA, Germany, Turkey, Italy, UAE, and other countries, besides its home base in India.
• The current portfolio has over 5000 products classified under the following categories:

• Glass Fittings
• Shower Enclosures
• Glass Partitioning Systems
• Glass Railing Fittings
• Automatic Doors
• Door Hardware
• Kitchen & Furniture Fittings
• Security Solutions

Contributing to the Make in India movement with its homegrown solutions, the Ozone Overseas Pvt. Ltd has brought consistency in development to major cities across the nation. As part of the next phase, the organization is now focusing on expanding its base to tier 2 and 3 cities by providing end-to-end residential and commercial solutions that strengthen Indias national stance in the global market.

For more information, visit www.ozone.in

Does this sound like you

We are looking for a hands-on E-commerce Manager with strong domain expertise in marketplace operations and financial reporting. This role will own the end-to-end operational flow across platforms, drive reconciliation accuracy, and improve efficiency across order lifecycle, logistics, and reporting. The focus is on execution excellence, data-driven decision-making, and process optimization rather than team management.

Roles & Responsibilities:

• E-commerce Operations & Order Lifecycle
• Manage end-to-end order lifecycle across marketplaces including Amazon, Flipkart, and other platforms
• Ensure seamless order processing, dispatch, delivery, and returns handling within defined SLAs
• Track and optimize key metrics such as cancellations, RTR/RTD, and RTO%
• Identify operational gaps and implement process improvements to enhance efficiency
• Logistics & Inventory Coordination
• Coordinate with warehouse / 3PL partners to ensure smooth inventory flow and order fulfillment
• Monitor inventory availability and plan replenishment to avoid stock-outs or excess inventory
• Optimize reverse logistics processes including returns and exchanges
• Financial Reporting & Reconciliation
• Perform detailed marketplace reconciliations (payments, TCS, GST, chargebacks, penalties, deductions)
• Prepare weekly and monthly settlement reports and highlight discrepancies
• Conduct SKU-level and platform-level margin analysis to drive profitability
• Liaise with marketplace teams to resolve financial discrepancies
• Data Analysis & Reporting
• Prepare MIS reports, dashboards, and performance trackers for business insights
• Analyze operational and financial data to identify trends and improvement opportunities
• Support decision-making through data-backed insights and recommendations
• Process Excellence
• Build, refine, and implement SOPs for operations, reconciliation, and reporting
• Ensure process adherence and standardization across workflows
• Continuously drive automation and efficiency improvements

Skillset & Qualifications Required:

• Graduate/Postgraduate in Business, Operations, or related field
• 4–8 years of hands-on experience in e-commerce marketplace operations
• Strong expertise in Amazon, Flipkart, and similar marketplace ecosystems
• Deep understanding of order lifecycle, logistics, and reconciliation processes
• Strong analytical skills with advanced proficiency in MS Excel
• Experience in handling large datasets, MIS, and financial reporting
• Familiarity with ERP systems and marketplace dashboards
• Detail-oriented with strong problem-solving ability

Technical Competencies:

• Marketplace Operations & Order Lifecycle Management
• Financial Reconciliation & Settlement Analysis
• Inventory & Logistics Coordination
• Data Analysis, MIS & Advanced Excel
• Margin Analysis & Profitability Tracking
• Process Optimization & SOP Development

Behavioral Competencies:

• Ownership & Accountability
• Analytical Thinking & Attention to Detail
• Problem Solving & Structured Thinking
• Execution Focus & Discipline
• Proactive Approach
• Collaboration & Stakeholder Coordination

Join Us!

Together, lets revolutionize architectural and security landscape and inspire generations to come.