Assistant Relationship Manager/Relationship Manager - Large Corporates - Banking

JOB PURPOSE

To spearhead business generation within regulatory frameworks and the Bank's risk appetite, driving sustainable expansion of the wholesale banking portfolio. The role demands a high-calibre banker capable of managing large corporate relationships end-to-end - from acquisition and structuring to monitoring and deepening.

KEY RESPONSIBILITIES

• Drive new-to-bank (NTB) client acquisition in the large corporate segment, building a high-quality portfolio aligned with the Bank's risk appetite.
• Ensure seamless client onboarding by delivering best-in-class service standards and establishing the Bank as the client's preferred banking partner.
• Develop deep, multi-level relationships by understanding clients' business models, sector dynamics, and evolving financial needs.
• Understand client requirements holistically and structure bespoke banking solutions - including working capital, trade finance, treasury, and transactional banking - within policy guidelines.
• Ideate and develop diversified revenue streams for wholesale banking; lead campaigns to deepen wallet share and grow customer penetration.
• Collaborate with Treasury, Risk, Compliance, and Legal teams to deliver integrated client solutions with maximum internal efficiency.
• Own end-to-end accountability for customer acquisition, credit due diligence, and recovery management.
• Analyse client financial statements to identify early warning signals (EWS) and proactively flag potential credit risks to prevent losses.
• Maintain robust portfolio health by monitoring accounts regularly and escalating emerging concerns through appropriate internal channels.
• Gather and leverage market intelligence to incorporate best practices and stay ahead of sector and competitive trends.
• Build and sustain constructive relationships with key internal and external stakeholders to advance critical business objectives.
• Deploy robust mechanisms to continuously measure and monitor client satisfaction; drive process improvements to enhance service delivery.
• Review and resolve customer complaints to maintain high satisfaction levels and retain treasury and transactional business.

KEY REQUIREMENTS

Education : Graduate / Post-Graduate (MBA Finance preferred)

Experience:

• Banking Domain Focus - Large Corporate / Mid-Corporate segment; exposure to credit, trade finance, and treasury products
• Core Skills : NTB acquisition, Working Capital (CC/OD), Trade Finance (LC/BG), CMS, Forex, CAM preparation, EWS/NPA management
• Soft Skills : Strong client relationship skills, stakeholder management, analytical thinking, and executive communication