Senior Relationship Manager - Large Corporate Segment - Bank

Wholesale Banking | Corporate Coverage

Senior Relationship Manager

Corporate Coverage | Large Corporate Segment | Mumbai

Department :Wholesale Banking

Location : Mumbai

Experience :10-15 Years

Band : SRM

JOB PURPOSE

To spearhead business generation within regulatory frameworks and the Bank's risk appetite, driving sustainable expansion of the wholesale banking portfolio. The role demands a high-calibre banker capable of managing large corporate relationships end-to-end - from acquisition and structuring to monitoring and deepening.

KEY RESPONSIBILITIES :

Client Acquisition & Relationship Management :

• Drive new-to-bank (NTB) client acquisition in the large corporate segment, building a high-quality portfolio aligned with the Bank's risk appetite.
• Ensure seamless client onboarding by delivering best-in-class service standards and establishing the Bank as the client's preferred banking partner.
• Develop deep, multi-level relationships by understanding clients' business models, sector dynamics, and evolving financial needs.

Solution Structuring & Business Development :

• Understand client requirements holistically and structure bespoke banking solutions - including working capital, trade finance, treasury, and transactional banking - within policy guidelines.
• Ideate and develop diversified revenue streams for wholesale banking; lead campaigns to deepen wallet share and grow customer penetration.
• Collaborate with Treasury, Risk, Compliance, and Legal teams to deliver integrated client solutions with maximum internal efficiency.

Credit, Risk & Portfolio Quality :

• Own end-to-end accountability for customer acquisition, credit due diligence, and recovery management.
• Analyse client financial statements to identify early warning signals (EWS) and proactively flag potential credit risks to prevent losses.
• Maintain robust portfolio health by monitoring accounts regularly and escalating emerging concerns through appropriate internal channels.

Market Intelligence & Stakeholder Management :

• Gather and leverage market intelligence to incorporate best practices and stay ahead of sector and competitive trends.
• Build and sustain constructive relationships with key internal and external stakeholders to advance critical business objectives.

Customer Experience & Process Excellence :

• Deploy robust mechanisms to continuously measure and monitor client satisfaction; drive process improvements to enhance service delivery.
• Review and resolve customer complaints to maintain high satisfaction levels and retain treasury and transactional business.

KEY REQUIREMENTS :

Education : Any Graduate / Post-Graduate (MBA Finance preferred)