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Job Description
Role Overview
Responsible for strategic growth and executive engagement across large enterprise accounts. This role partners closely with Customer Success to drive commercial expansion, strengthen C-suite relationships, and deliver HR transformation outcomes. HR Tech / HRMS experience is mandatory to effectively manage complex enterprise deployments and stakeholder environments.
Key Responsibilities
- Lead commercial ownership for high-value HR Tech enterprise accounts.
- Build strong relationships with CHRO, CIO, CFO, and transformation leaders.
- Drive cross-sell/upsell of HRMS modules, services, and integrations.
- Lead Executive Business Reviews and strategic alignment sessions.
- Develop and execute joint account plans and governance frameworks.
- Identify risks (churn, adoption, competitive threats) and act proactively.
- Represent customer needs internally and influence product roadmap.
Ideal Candidate Profile
Experience (Mandatory)
- 15+ years in Enterprise Account Management / Customer Strategy within HR Tech, HRMS, or Payroll SaaS.
- Proven success managing multi-million-dollar enterprise accounts and C-suite stakeholders.
- Strong understanding of HR technology landscapes, digital HR transformation, and enterprise buying cycles.
Skills
- Strong commercial acumen and value-selling capability.
- Executive presence with excellent stakeholder management.
- Strategic thinker with customer-first mindset.
- Exceptional communication and presentation skills.
Qualifications
- Bachelors degree required; MBA preferred.
- Hands-on HR Tech / HRMS experience is non-negotiable.
Success Metrics
- Revenue growth and account expansion
- Cross-sell / upsell conversions
- Executive engagement strength
- Renewal and retention outcomes
- Transformation roadmap execution
Skills
AccountsAccount ManagementEnterprise Account ManagementCfoKey Account ManagerIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
PeopleStrong is a leading Enterprise Work Technology company from India, that is enriching experience at work for over 250+ customers and over 750,000 users globally. On its journey to writing the #NewCodeofWork, PeopleStrong product suite includes next-gen applications in the space of HR Technology (Talent Acquisition, Human Capital Management, Talent Management), Collaboration, Intelligence and Analytics and platform. Known for its penchant to innovate, PeopleStrong has many firsts to its name, the recent one being the application of Machine Learning in Recruitment (through Match Making) and Employee Experience (through India’s first HR Chatbot Jinie). PeopleStrong is the first company in the space to be successfully assessed on SSAE18 and recently won the prestigious CIO’s Choice Award for Talent Management on Cloud.
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