Posted: 14 hours ago
Posted: 14 hours ago
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Job Description
- Customer Support Executive Email Chat
- Company: PhonePe
- Job Location: Gurugram, Haryana, India
- Employment Type: Full-time
- Experience Required: 1+ years
- Salary: 25K30K a month
- Job Title: Customer Support Executive Email & Chat Support (Non-Voice)
- Work Mode: As per company requirements
- Key Responsibilities
- Handle customer queries through email and live chat.
- Provide accurate and timely responses to customer inquiries.
- Resolve customer issues professionally and efficiently.
- Maintain high standards of customer satisfaction.
- Follow company guidelines and process procedures.
- Eligibility Criteria
- Excellent written and verbal English communication skills (C1 level).
- Strong typing, comprehension, and problem-solving skills.
- Ability to handle customer queries professionally.
- Freshers and experienced candidates can apply.
- Flexibility to work in rotational shifts, if required.
- Communication: Excellent English Communication Skills (C1 Level) Cab Facility: Two-Way Cab Provided Working Days: 5 Days a Week Experience: Freshers and Experienced
- Benefits
- Five-day working schedule.
- Two-way cab facility.
- Opportunity to work in an international customer support process.
- Career growth opportunities.
- Compensation: 25,000.00 - 30,000.00 per month
- Benefits:
- Cell phone reimbursement
- Health insurance
- Life insurance
- Paid time off
- Education:
- Higher Secondary(12th Pass) (Preferred)
- Experience:
- Customer support: 1 year (Required)
- Work Location:
- In person .
Skills
Customer SupportVerbal English Communication SkillsWrittenProblemsolving SkillsIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
About Company
PhonePe is an Indian financial technology company headquartered in Bangalore. It is a digital payments and financial services platform.
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