Business Development Manager (Aviation)

Department Icon Business Development / Sales
Posted: 6 months ago
12-14 years
Gurugram, Haryana
Business Development / Sales
work from office
Full Time

Posted: 6 months ago
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Posted over 15 days ago, so the role may have closed. Confirm on the employer's page when you apply, or see similar jobs.

Job Description

Job Title: Part-Time Business Development Manager Aviation

Location: NCR / Gurugram (with travel across South Asia & MENA)

Engagement: Full Time or Part-Time (Approx. 20 hours per week) (open to both options)

Role Overview

We are looking for a senior aviation professional to drive business development, key account management, and market expansion across South Asia and MENA.

This role combines strategic roadmap ownership, inside sales, and independent deal execution, with a clear mandate to build and grow airline relationships. The candidate will operate as an individual contributor, working closely with leadership, product, and pre-sales teams.

Key Responsibilities

1. Business Development & New Account Acquisition

  • Identify, qualify, and close new airline and aviation accounts across South Asia and MENA
  • Build and manage a strong pipeline across:
  • Passenger servicing and engagement
  • Ancillary revenue and digital commerce
  • IRROPS / disruption communication
  • Lead end-to-end sales cyclesfrom prospecting to closure

2. Key Account Management (Named Accounts)

  • Own and grow relationships with assigned airline accounts
  • Drive upsell, cross-sell, and long-term account expansion
  • Act as a strategic advisor to airline stakeholders across Commercial, Digital, and IT

3. Client Inside Sales & Deal Progression

  • Drive inside sales motions including:
  • Follow-ups, demos, and proposal shaping
  • Commercial discussions and negotiations
  • Coordination with pre-sales and product teams
  • Ensure consistent deal progression and closure discipline

4. Aviation Roadmap & Market Inputs

  • Contribute to product and market roadmap based on airline needs and competitive insights
  • Provide structured feedback on:
  • PSS / DCS integrations
  • Digital engagement trends
  • Ancillary and revenue optimization opportunities
  • Act as the voice of the customer into product and leadership

5. Ecosystem & Partnerships

  • Leverage and build relationships within the airline ecosystem including:
  • PSS and technology providers such as Amadeus IT Group and Navitaire
  • Airline IT, OCC, and commercial teams
  • Represent the company at industry forums and conferences

Candidate Profile

Experience

  • 12+ years in aviation industry
  • Background in one or more of:
  • Airline commercial / revenue / ancillary sales
  • Airline IT / digital transformation
  • Aviation SaaS / travel technology

Domain Expertise

  • Strong understanding of:
  • Airline commercial systems (PSS, DCS, CRM)
  • OCC / disruption management workflows
  • Digital engagement channels (web, app, messaging platforms)
  • Familiarity with:
  • Amadeus IT Group (Altea / Navitaire ecosystem)
  • Navitaire and similar platforms

Network & Influence

  • Strong relationships across airline stakeholders in South Asia and/or MENA
  • Ability to open doors and influence CXO-level decision-making

Skills

  • Independent contributor with high ownership
  • Strong commercial and negotiation skills
  • Ability to manage long enterprise sales cycles
  • Structured thinking with execution focus

Other Requirements

  • Based in NCR / Gurugram
  • Open to travel across South Asia and MENA
  • Comfortable working in a high-growth, entrepreneurial setup

Success Metrics

  • New airline logos acquired
  • Revenue generated from new and existing accounts
  • Pipeline creation and conversion ratios
  • Strategic inputs into product roadmap

Skills

AccountsSalesAccount ManagementKey Account Management

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About Company

At Phonon, we're on a mission to simplify how brands connect with customers using the power of AI. We're building the next generation of conversational AI platform for customer engagement that works across voice, messaging, and web. We believe the future of customer engagement will be humanized through AI-powered experiences. We're looking for exceptional people who are passionate about using their talents to make a difference in the world.

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