MS - IT Infra/Cloud - Associate(Analyst) - ITAM- Operate

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Associate

& Summary

The Opportunity

Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As an IT Infrastructure Cloud Associate you will support cloud operations and IT asset management activities, contributing to the operation, maintenance, and monitoring of infrastructure services within our Cloud Engineering, Data & Analytics practice. As an Associate you will focus on learning, adaptability, and reliability while supporting senior staff, participating in project tasks, developing core technical skills, and building client connections in a fast-paced environment. In this role at PwC Acceleration Center India, you will help with service requests, asset tracking, documentation, incident follow-up, and routine operational tasks that support delivery across managed services and cloud infrastructure.

Responsibilities

- Supporting cloud operations activities across infrastructure, service delivery, and client support workflows
- Monitoring cloud platforms and infrastructure tools to identify performance issues, service interruptions, and usage trends
- Troubleshooting cloud computing incidents across Microsoft Azure, Amazon Web Services, Google Cloud Platform, and Oracle Cloud Platform Services
- Administering infrastructure management tasks using digital tooling, observability platforms, and service management systems
- Contributing to cloud migration, optimization, and administration efforts by following defined procedures and technical guidance
- Tracking infrastructure performance data and interpreting findings to help guide remediation actions and service improvements
- Assisting with cloud compliance, access controls, and operational checks across managed service environments
- Using AI fluency, technical consultation, and analytical skills to support resolution of technical issues and recurring service challenges

What You Must Have

- At least a Bachelor's degree
- At least 1 years of experience
- Oral and written proficiency in English required

What Sets You Apart

- Curiosity in cloud operations and infrastructure management
- Experience with AWS, Azure, or Google Cloud Platform
- Familiarity with CloudOps, cloud administration, and troubleshooting
- Exposure to cloud service delivery and performance monitoring
- Interest in IT asset management and managed services
- Adaptability in fast-paced client support environments

Travel Requirements

Not Specified

Job Posting End Date

October 31, 2026